![Sabre](https://contents.bebee.com/companies/uy/sabre/avatar-TsJOp.png)
Service Delivery Engineer I
hace 2 semanas
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
**Company Overview:**
Sabre Corporation, a global technology leader in the travel and tourism industry, is seeking a dynamic and skilled Service Delivery Engineer III to join our team. With headquarters in Southlake, Texas, USA, Sabre operates in approximately 60 countries worldwide, driving innovation and excellence in travel experiences. At Sabre, we are redefining personalized travel, and we are looking for individuals who are passionate about delivering exceptional solutions to our airlines. Join us on this remarkable journey
**Role Overview:**
As a Service Delivery Engineer I, you will play a pivotal role in managing the delivery of critical products, including Sabre Sonic Check-In, Interact, Digital Workspace and Kiosk, to our esteemed airline customers. Leveraging your proficiency in English, optional XML basic knowledge, and strong airline domain knowledge or equivalent experience, you will ensure seamless troubleshooting, implementation, and delivery. You will be responsible for conducting activations, including table host updates, and fostering effective communication with both internal and external stakeholders.
**Key Responsibilities:**
**Product Activations:** Lead the implementation and activation of IROPS, Self Service Reaccomodation, Native Screen, Interact, and Digital Workspace Air and Res products, ensuring successful updates and enhancements.
**Table Host ** Manage table host, ensuring accurate and timely modifications to enhance product functionalities.
**Customer Engagement:** Interface with airline customers' IT and Business departments, effectively communicating and addressing their needs related to product changes, functionalities, and support during activations.
**Technical Coordination:** Collaborate closely with Sabre's internal development, Care, and delivery teams to ensure successful product implementation, updates, and enhancements.
**Product Insights:** Work alongside Sabre's product team to comprehend future release plans, contributing to accurate and comprehensive documentation.
**Effective Communication:** Leverage your exceptional verbal and written communication skills to interact with employees and executives at all levels, fostering clear understanding and collaboration.
**Issue Resolution:** Collaborate with cross-functional teams to troubleshoot and track the progress of issue resolutions reported by the Helpdesk or identified during customer testing.
**Project Engagement:** Participate in Project Management team meetings to provide updates, share progress, and address potential obstacles, escalating when necessary.
**Requirement Analysis:** Identify dependencies, prerequisites, and interfaces, gaining a deep understanding of customer needs and customizations during project initiation.
**Performance Assessments:** Conduct thorough business analysis assessments (Health Checks) for the mentioned Airline Solutions products upon customer requests.
**XML and API Basic Knowledge (Plus):** Utilize your basic knowledge of XML and API to enhance troubleshooting and communication with technical teams.
**Airline Domain Knowledge or Equivalent (Strong Plus):** Apply your deep understanding of the airline industry to enhance service delivery and customer interactions.
**Client Interaction:** Participate in conference calls with airlines to review Projects, reported issues and communicate resolution progress.
**Self-Learner:** Embrace a self-motivated and proactive approach to continuous learning, staying updated on industry trends and product advancements.
**Technical Coordination:** Collaborate closely with Sabre's internal development, Care, and delivery teams to ensure successful product Technical Product implementation, updates, and enhancements.
**Qualifications and Skills:**
Bachelor's degree in a relevant field or equivalent experience.
Demonstrated experience in service delivery or related roles within the technology industry.
Strong command of IROPS,Self Service Reaccomodation, Native Screen, Interact, and Digital Workspace products.
Proficiency in English is a must; additional language skills (Spanish and Portuguese) are a plus.
Exceptional technical acumen, with optional basic knowledge of XML for enhanced communication with technical teams.
Strong airline domain knowledge or equivalent experience, demonstrating a deep understanding of the unique needs of airline customers.
Outstanding communication skills, both written and verbal, to facilitate effective interaction with diverse teams.
Problem-solving mindset and a collaborative approach to issue resolution.
Project management aptitude, including identifying dependencies and customization needs.
Proficiency in conducting comprehensive business analysis assessments and presenting findings.
Detail-oriented and capable of managing multiple tasks in a dynamic environment.
Proficiency in Microsoft Office Suite and collaboration tools.
Flexibility to adapt to changing priorities and contribute effectively to team goals.
Willingness to travel occasionally as required.
Join us at Sabre to play a pivotal role in shaping the future of personalized travel experiences. Your expertise in product activations, table host updates, proficiency in English, optional XML knowledge, strong airline domain knowledge or equivalent, and self-learning capabilities will drive excellence in service delivery and customer satisfaction. Be part of a vibrant team dedicated to making global travel happen
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
#LI-Hybrid#LI-VP1-
Service Delivery Engineer I
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Service Delivery Engineer Iii
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoJob Family:Delivery ManagementSabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Jefe de Service Delivery
hace 2 semanas
Montevideo, Montevideo, Uruguay Arnaldo C. Castro. A tiempo completo¿Querés sumarte a una empresa líder en tecnología, con excelente ambiente laboral y oportunidades de desarrollo?En Arnaldo Castro tenemos un lugar para tiNos encontramos en la búsqueda de Ingeniero en Computación o profesionales afines, con sólida experiência en Gestión de Servicios Tecnológicos.El principal desafío de esta posición, consiste en...
-
Software Engineer Manager
hace 2 semanas
Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunityTenemos una oportunidad para vos, estamos buscando Software Engineer Manager para los equipos de Delivery Experience Liderar la experiência de Delivery, promoviendo el alto impacto a través de soluciones de altísima calidad. Comprender exhaustivamente la complejidad técnica de los problemas de Delivery y asegurar las soluciones...
-
Software Engineer Android
hace 2 semanas
Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunityTenemos una oportunidad para vos, estamos buscando Software Engineer Android Impulsar buenas prácticas sobre la salud del código, pensando siempre en la escalabilidad y flexibilidad de un producto digital. Colaborar activamente en los procesos de definiciones de una tarea o proyecto. Participar y aportar valor en crear una increíble...
-
Senior Service Delivery Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Sr Software Engineer Backend
hace 2 semanas
Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunityTenemos una oportunidad para vos, estamos buscando Sr Software Engineer Backend para sumarse a nuestro equipo de Fintech & Fulfillment. Impulsar buenas prácticas sobre la salud del código, pensando siempre en la escalabilidad y flexibilidad de un producto digital. Colaborar activamente en los procesos de definiciones de una tarea o...
-
Associate Infrastructure Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunityTenemos una oportunidad para vos, estamos buscando Associate Infrastructure Engineer para unirse a nuestro equipo de tecnología.¿Qué desafíos te esperan? Asegurar la estabilidad de la plataforma. Colaborar con todas las unidades de negocios de la compañía para ofrecer transparencia a la organización.- brindará apoyo al equipo de...
-
Security Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunityComo parte de nuestro equipo de seguridad informática, tu misión será proteger los activos bajo la custodia de PedidosYa de cualquier uso abusivo de las tecnologías de la información. Te integrarás a un equipo de ingenieros en computación especializados en seguridad que reporta directamente al CISO de PedidosYa.Qué desafíos te...
-
Service Technician
hace 2 semanas
Montevideo, Montevideo, Uruguay Siemens Gamesa Renewable Energy A tiempo completoIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. Performs mainly predefined, technical tasks (for...
-
Favoriser l'accès aux cultures francophones par
hace 2 semanas
Montevideo, Montevideo, Uruguay Service Civique A tiempo completoOpportunité à saisir...Vous serez en charge de contribuer à l'organisation, l'animation et la communication des activités culturelles de l'Alliance française (y compris des projets importants comme les micro-folies, le concours de la chanson francophone, etc.) et de participer aux activités de la Médiathèque.Votre mission en Service CiviqueFavoriser...
-
Software Engineer Backend
hace 2 semanas
Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunityImpulsar buenas prácticas sobre la salud del código, pensando siempre en la escalabilidad y flexibilidad de un producto digital.Colaborar activamente en los procesos de definiciones de una tarea o proyecto.Participar y aportar valor en crear una increíble experiência para nuestros usuarios.Trabajar en equipo, ejecutando con...
-
Mertech Data Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Montevideo Datalabs SRL A tiempo completoAre you looking for an opportunity to jump-start your career in a thriving tech industry? Join us at Montevideo Labs | A Blend 360 Company to grow our business and execute our mission to help organizations leverage data and technology to make better decisions. With over 10 years of experience in the field of big data, top US customers such as Mastercard,...
-
Service Supervisor
hace 2 semanas
Montevideo, Montevideo, Uruguay Vestas A tiempo completoThe Service Department is responsible for the proper functioning of our clients' wind farms, and for guaranteeing the maximum performance of each wind turbine throughout its useful life. In addition, it ensures that the wind turbines operate at their maximum capacity and generate maximum power for customers. Consequently, this team is essential to maintain...
-
Diplomatic Security: Foreign Service Security
hace 2 semanas
Montevideo, Montevideo, Uruguay US Department of State - Agency Wide A tiempo completoDuties:Foreign Service Security Engineering Officers (SEOs) are members of the Diplomatic Security team who protect Department of State personnel, facilities, and sensitive information against acts of crime, terrorism, and technical espionage. Security Engineering Officers carry out this mission at over 275 U.S. embassies and consulates worldwide, as well as...
-
Fullstack Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Montevideo Datalabs SRL A tiempo completoAre you looking for an opportunity to jump-start your career in a thriving tech industry? Join us at Montevideo Labs to grow our business and execute our mission to help organizations leverage data and technology to make better decisions. With over 10 years of experience in the field of big data, top US customers such as Mastercard, TripAdvisor, and Roku...
-
Salesforce Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Montevideo Datalabs SRL A tiempo completoAre you looking for an opportunity to jump-start your career in a thriving tech industry? Join us at Montevideo Labs | A Blend 360 Company to grow our business and execute our mission to help organizations leverage data and technology to make better decisions. With over 10 years of experience in the field of big data, top US customers such as Mastercard,...
-
Sr Software Engineer Backend
hace 2 semanas
Montevideo, Montevideo, Uruguay PedidosYa A tiempo completoDescripción de la empresa PedidosYa es la compañía de tecnología líder en delivery y quick commerce presente en 15 países de Latinoamérica. Es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. Nuestro objetivo es simplificar el día a día a millones de personas, a través de nuestra...
-
Software QA Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completoCompany Overview:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience...
-
Senior Fullstack Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Blend360 A tiempo completoJob DescriptionWe are looking for a Senior Fullstack Engineer to work alongside a client dedicated to private investment banking. You will be working with a team, building a cutting-edge platform. The position involves working as a Fullstack Engineer to deliver high-quality solutions using cutting edge technologies such as , among others. You may work 100%...