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Order Managment Specialyst
hace 2 semanas
- Manages Order to Cash activities specific to the order life cycle, ensuring timely resolution of any issues.
- Collaborates cross-functionally within the Supply Chain network for customer satisfaction.
- Communicates with stakeholders during the order management process.
- Contributes to process improvement.
- Manages customer orders and ensures timely delivery.
- Controls and fulfills all orders to meet service level agreements.
- Analyzes order issues and provides solutions.
- Communicates and resolves order discrepancies with customers.
- Provides proactive order status updates.
- Supports projects impacting Order to Cash Operations.
- Graduates or advanced students in fields such as Business Administration or similar.
- Proficiency in Excel and SAP is a plus.
- Experience in order management and customer service is preferred.
- Advanced English skills required, Portuguese skills valued.
- Looking for individuals with interpersonal skills, team-working abilities, and problem-solving skills.
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