Operations Analyst

hace 5 días


Montevideo, Uruguay Delivery Hero A tiempo completo

About the opportunity

Tenemos una oportunidad para vos, estamos buscando** **en **Operations Analyst **con base en Buenos Aires o Montevideo para formar parte del equipo regional de Operationes.
- Buscar oportunidades de optimización y mejora con agregado de valor en nuestro proceso de Customer Experience.
- Mejora continua de procesos.
- Ser punto de contacto con uno de nuestros principales stakeholders.
- Seguir y analizar métricas objetivo.
- Gestión de proyectos de mejora de manera autónoma, ágil y escalable con un enfoque data-driven e iterativo.
- Llevar a cabo iniciativas con impacto en nuestros principales indicadores.

What you need to be successful
- Manejo básico/intermedio de SQL.
- Conocimientos intermedios del idioma Inglés.
- Visión customer centric.
- Excelentes habilidades interpersonales y de trabajo en equipo.
- Flexibilidad para adaptarse a desafíos y contextos dinámicos.
- Conocimiento básico/intermedio de amientas de reporting como Data Studio o Tableau, etc.
- Excelentes habilidades interpersonales y de trabajo en equipo.
- Flexibilidad para adaptarse a desafíos y contextos dinámicos.

Who we are

PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios y repartidores a una gran variedad de productos y servicios que ofrece la comunidad.

La compañía, que opera en 15 países de Latinoamérica lanzó en 2020 PedidosYa Market, el primer mercado 100% digital que entrega alimentos y artículos para el hogar desde los 10 minutos tras haber realizado el pedido.

PedidosYa es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.

What's in it for you
- Crear valor para un gran ecosistema de negocios, con foco en la persona usuaria, porque somos user centric.
- Jugar en equipo siempre.
- Moverte a la velocidad de tus ideas.
- Aprender, desarrollarte y reinventarte.
- Generar impacto positivo en las personas y el planeta.
- Trabajar en #ModoPeYa: nuestra manera de trabajar focalizada en la flexibilidad y orientada a lograr un buen balance dentro y fuera de la oficina.

La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.

En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.

CoolturaPeYa #LaDiversidadNosPotencia



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