Associate Infrastructure Engineer
hace 7 días
About the opportunity
Tenemos una oportunidad para vos, estamos buscando **Associate Infrastructure Engineer **para unirse a nuestro equipo de tecnología.
**¿Qué desafíos te esperan?**
- Asegurar la estabilidad de la plataforma.
- Colaborar con todas las unidades de negocios de la compañía para ofrecer transparencia a la organización.
- brindará apoyo al equipo de ingeniería para reducir posibles incidentes o el impacto de la degradación de la plataforma.
- Tendrá una exposición diaria a una variedad de desafíos técnicos y experiências del cliente que ampliarán y desarrollarán sus habilidades técnicas y de liderazgo.
- Monitorear métricas específicas para disponibilidad, latencia y estado general del sistema / aplicación.
- Análisis exhaustivo de diferentes inconvenientes que puedan estar afectando la operativa de las distintas áreas funcionales de la compañía.
- Ser capaz de seguir los procedimientos de gestión de incidentes en entornos de producción.
- Comprender la determinación del análisis de causa raíz y la creación de la línea de tiempo.
- Crear y mantener documentación sobre procesos internos y de ayuda a otras áreas.
**¿Qué tendrás que aportar?**
- Habilidades de comunicación y trabajo en equipo.
- Orientado al servicio
- Voluntad de aprender de los demás y compartir conocimientos dentro de los compañeros de equipo.
- Tener la capacidad de adquirir conocimientos rápidamente sobre nuevos conceptos y herramientas, siendo autodidacta.
**Es necesario**:
Se requiere inglés (habilidades de escritura y habla) para comunicarse con equipos técnicos y clientes.
**Es un PLUS**:
Experiência en seguimiento de problemas con sistemas de tickets. Servicio de atención al cliente de Jira (Preferido)
**¿Qué podés esperar de PedidosYa?**
- Aprender en un ambiente dinámico, donde puedes explorar tu potencial y tus ideas al máximo.
- Trabajar jugando en equipo, compartiendo conocimiento, experiências y desafíos.
- Tener la capacidad de generar impacto y crear en cada momento. Creamos una nueva industria y la reinventamos cada día.
- Una empresa en pleno crecimiento, con mucho contacto internacional en Latam y todo el mundo.
- Un lugar donde puedas ser quien eres y disfrutar lo que haces todos los días.
- Flexibilidad y autonomía para definir junto con tu equipo la mejor manera de trabajar.
Who we are
PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios y repartidores a una gran variedad de productos y servicios que ofrece la comunidad.
La compañía, que opera en 15 países de Latinoamérica lanzó en 2020 PedidosYa Market, el primer mercado 100% digital que entrega alimentos y artículos para el hogar desde los 10 minutos tras haber realizado el pedido.
PedidosYa es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.
What's in it for you
La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.
En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.
CoolturaPeYa #LaDiversidadNosPotencia
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