Applications Support Consultant
hace 5 días
Proven troubleshooting skills including the ability to analyze and
resolve difficult problems quickly with keen attention to detail.
- Ability to work independently with minimum direction.
- Strong customer service and relationship-building skills with a teamplayer attitude
**Technical Skills**
- SQL / Oracle Queries
- Remote desktop to start/stop apps and resource pools
- Ability to use log analyzer tools
- Basic understanding of SIP protocol (Ability to read a ladder
diagram)
- Ability to pull packet capture
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