Technical Writer Ii

Job Family:
Customer/Tech Training

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey

Team Description

At Sabre, we provide technology to the global travel ecosystem from agencies to airlines, from cruise lines to hotels and everyone in between. You have likely used our industry leading solutions at many touch points traveling on business, to visit family or on vacation and not even known it. We enable travel

We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights.

Role and Responsibilities

objectives of the role:

- Develop comprehensive documentation that meets organizational standards
- Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
- Write user-friendly content that meets the needs of target audience, turning insights into language for user success
- Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative methods for improvement
- Research, outline, write, and edit content, working closely with various departments to understand project requirements
- Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.

**Requirements**:

- Advanced level of English both verbal and written
- Experience as an effective technical writer
- Experience in writing documentation and procedure manuals for various audiences
- Superb written communication skills, with a keen eye for detail.
- HTML
- Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field is a plus
- Experience in using XML tools to create documentation is a plus

**Benefits**:

- Work in modern Zonamerica campus alongside all the amenities it has to offer
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

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