Product Designer

**About UPshow**:
UPshow is one of the midwest’s fastest growing SaaS companies, achieving 75%+ revenue growth each of the last four years. UPshow’s current organization of approximately 60 people is forecasting even faster revenue growth over the next several years. UPshow serves some of the largest companies in the Hospitality, Fitness and Health Care industries. Examples include: Buffalo Wild Wings, Chick-fil-A, Kaiser Permante, Crunch Fitness, ATI Physical Therapy, Burger King and Sodexo.

UPshow, the leading in-venue entertainment and marketing platform, is the first and only provider of white-labeled, digital interactive networks for retail and hospitality brands to engage customers and employees directly from their mobile devices.

UPshow’s technology makes it simple for large brands to build and launch engaging and promotional experiences on thousands of in-venue TV screens creating a revolutionary in-venue network that drives customer and employee behaviors at the point of action.

UPshow gives our customers the ability to control what actually goes up on their screens by allowing them to program hyper-local, brand-relevant content such as sports, news, e-gaming, sports odds/betting, viral videos, pay-per-view content, RSS feeds, social media, and interactive games.

We help increase the number of new customers, the check size of their current customers, and the frequency in which customers come back and visit. With over 500 entertainment channels, UPshow is actively growing its content library with the most prolific rights owners.

UPshow’s cloud-based content management system gives our customers complete control on how they program the experiences and offers on these networks, including by day-part, by region, venue, and even down to the individual screen, all done remotely. UPshow’s customers can run fleets of A/B tests and use UPshow’s rich data & analytics capabilities to measure and optimize user behaviors. Retailers choose from available templates and content in UPshow’s library and create their own offers and marketing messages to display in harmony with entertaining content.

UPshow's customers include hospitality, fitness, entertainment, and healthcare venues such as Burger King, Buffalo Wild Wings, Anytime Fitness, Dave and Busters, Chick-fil-A, MD Now, UFC Gyms, Dunkin Donuts, Sky Zones, and ATI Physical among others. Its network spans more than 25,000 screens in venues around the world and is doubling in size every year.

As examples, Buffalo Wild Wings uses UPshow to operate their own BWW-branded “OT Channel”. Burger King uses UPshow to operate the BK-branded “KingBoard”. UPshow technology allows brands to create integrated TV-to-mobile activation experiences that drive new behaviors and commerce inside of their venues. The platform’s analytics display and measure the usage and ROI of all the content and interactive offers on these retailer-owned networks.

Through UPshow, retailers are learning that controlling their own networks in this way can be more valuable than using traditional linear TV or regular digital signage, by driving increased business results.

**RESPONSIBILITIES**
- Own and execute UPshow’s UX/UI design for our client products and updates, primarily our content management system (UPshow Manager), our on-screen experience, as well as new prototypes for testing and learning
- Collaboratively foster feedback and ideas with all teams, including the Chicago-based Marketing, Sales, Customer, and Product teams, as well as the Montevideo-based Technology team
- Research and mine insights both internally and externally for thoughtful UX strategy and design decisions
- Incorporate user journeys, wireframes, prototyping, style guides and testing to our design process
- Participate in design sprints that will create new features and offerings for our hospitality, healthcare, fitness and entertainment clients
- Keep us up-to-date on design and UX trends and best practices, as well as apps and tools for design and prototyping

**QUALIFICATIONS**

**Basic Requirements**
- Builder’s Mentality - You will enter the company during a period of rapid growth and will be expected to proactively lean in and make a meaningful impact
- Intense Creativity - You will have a “blank slate” opportunity to impact the UPshow product and must challenge the company with new ideas and design thinking in order to make our product the best it can be
- Interpersonal Skills - Excellent internal/external communication skills are a must, as you will be collaborating with peers across multiple functions daily
- Adaptability - You should be energized and excited by working in a fast-paced startup environment, and be willing to learn new things constantly, while managing several workstreams

**Preferred Skills & Experience**
- Bachelor’s Degree in graphic design, interactive design, or a related field
- 3-5 years of experience in UX/UI product design
- Strong English writing