Senior Security Manager

hace 2 semanas


Montevideo, Uruguay Alorica A tiempo completo

Join the Leader in the Call Center Business

Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. Alorica offers a wide range of call center services designed to help create, cultivate, and maintain our customer’s precious asset— their customer relationships.

Summary

Ensure day-to-day security operations and needs of all company locations are properly managed; enforce adherence to security policies and procedures. Manage the overall security program for the region's business units. Serve as the company’s emergency control officer.

Key Responsibilities
- Recommend security and protective services, updated equipment and measures for company premises and for company-related activities to ensure maximum employee protection.
- Ensure compliance with client security requirements; client audits and surveys; ensure contractual security requirements are met.
- Facilitate training on safety and security with internal and external staff.
- Participate in contingency planning and execution of programs, activities, and action plans for managing crisis and emergency situations.
- Conduct internal investigation or respond to security-related incidents including, site security measures/systems, threats, or occurrence of harm to property or employees, or severe weather conditions affecting site functionality.
- Interpret security laws, regulations, and contract requirements and develop/maintain network with outside organizations such as the fire department, mutual aid societies, rescue teams and local government agencies.
- Responsible for respective department’s overall performance and for motivating team to exceed department goals and objectives.
- Prepares budget for the region.
- Performs other duties as assigned by senior leadership.

Qualifications & Requirements

Education & experience
- Proven leadership experience working in corporate security.
- Advanced English level.

Knowledge, Skills, and Abilities
- Excellent written, verbal and interpersonal communication skills.
- Ability to multi-task and adapt to change.
- Proven track record of meeting or exceeding customer experience and financial objectives Ability to maintain the highest level of confidentiality.
- Strong analytical and presentation skills.
- Proven track record in a metric focused environment.
- Strong process orientation skills and project management abilities.
- Excellent leadership and organizational skills.

**Location**: Capable to work on-site. Ability to adapt to flexible schedules (AM/PM), including weekends.



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