Medical Billing Agent

hace 4 semanas

Montevideo, Uruguay Tradehelm A tiempo completo

We are looking for a Medical Billing Agent to work as a part of a team for one of our important US-based clients. This is a full-time position located in Montevideo, Uruguay

**JOB SUMMARY**:
\- Responsible for providing quality customer service while performing collection of assigned outstanding and aged account balances

\- Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties

\- Ensures the quality, integrity and proper work effort of assigned work

\- Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation

\- Maintains acceptable levels of productivity of all assigned accounts

\- Utilizes processes and applicable client systems effectively

\- Records and maintains complete and accurate documentation of all activity performed on appropriate medium

\- Creates acceptable payment plans for patient or responsible party to be able to live by and fulfill

\- Informs supervisor/manager regarding operational issues, including client and PFS needs and concerns

\- Responds to and follows up on all inquiries/requests

**KNOWLEDGE, SKILLS, ABILITIES**:
\- Effective verbal and interpersonal skills

\- Phone etiquette and soft skills

\- Critical thinking and investigative skills

\- Bilingual in Spanish and English both verbal and written communication

\- Computer skills

\- Reading and understanding medical claims

\- Ability to assess problems and investigate proper course of action

\- Professional demeanor and attitude

\- Detailed oriented and a commitment to excellence

EDUCATION / EXPERIENCE

High School Diploma

1+ year of credit/collections or customer service experience

Or

1+ year of university coursework

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