SAP Pd Consultant

**_Responsibilities: _**
- Ability to develop and maintain effective communication and resource plans.
- Ability to communicate professionally through written and verbal communications.
- SAP L2 Consultant should be able to identify issues and problems, contextualize them appropriately, and proffer appropriate solutions and responses consistently.
- Should be able to think and act strategically, Good problem-solving skills and focus on quality.

**_Qualifications: _**

A consultant in SAP Physical Distribution is expected to have the following skills:

- High customer and service orientation - Providing help and answers to the customers technical issues through identification of the problem itself, research on answers and resolution. - At best, practical help desk or customer support experience (As a Plus)
- Excellent communication skills: A consultant is expected to communicate effectively with senior individuals from the client, junior team members from his/her team, co employees at the same level & senior managers above his/her level.
- Excellent engagement skills: Should be able to engage with individuals at all levels within the organization and from the client.
- Fluent written and spoken English skills.
- Familiar with Incident, Problem and Change Management process methodology ITIL (As a Plus)
- Very strong analytical approach to problem solving and solution development.
- Strong analytical skills, enabling to quickly understand the drivers of a business process (purchasing, supply chain, production, inventory, etc.).
- Should be very organized and have a flexible approach to operate in demanding, fast paced environment.
- ITIL knowledge is a plus.

**_Education and Experience Required: _**
- Graduate of Information Technology, Computer Science, Computer Engineering, or similar/related IT course or equivalent to 4 years business/technical experience.
- Knowledge in area of Specialization: 3-4 Years of Hands-on experience in SAP TMS/WM and SAP thorough Know-how (As a Plus)
- Experienced with SAP PD support including process analysis, documentation, training organization & delivery, end-user support.
- Experience in Consumer Goods sector, Personal Product Industry.
- SAP TMS & Warehouse Management experience (Certification is a plus).
- Demonstrated ability to effectively lead/direct/influence /large complex cross-functional teams.
- Customer Service experience desired.
- Working experience in large corporate environment (manage contact with many cultures, time zones).
- Proven problem-solver with the ability to perform root cause analysis.
- Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and is dedicated to strong ethics and corporate citizenship. _
- At DXC we put our people first. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our Virtual First strategy the majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location._