Incident & Escalation Analyst

Job Overview The QA Escalation Technician provides Quality Assurance verification of daily Help Desk and /or Infrastructure Monitoring and Management incident tickets. The goal of this position is to minimize quality or response SLA failures and maximize customer and end-user satisfaction. This role will interface with technology partners who are part of the...

**Role and Responsibilities** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...

The Execution Analyst 1 is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize basic AML knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a...

¡Únete a nuestro equipo como Analista en Ciberseguridad! ¿Eres un apasionado por la seguridad de la información y estás buscando un nuevo desafío? ¡Esta es tu oportunidad! **Requisitos**: - Formación en Redes e Infraestructura (egresado o estudiante avanzado de carreras de Telecomunicaciones, Informática o certificaciones (CCNA, Network+ o...

Are you looking for an exciting job opportunity in a company with a solid track record in the timeshare industry? RCI has just what you need! With over 50 years of experience in the industry and global recognition, RCI is a leader in the timeshare industry. And now we invite you to join our team as a Revenue Analyst! At RCI, we value our employees and take...

DLF is a Danish growers' cooperative with more than 150 years of experience in grass and pasture seed breeding. Its research and development programme drives innovative solutions through new high-yielding varieties adapted to our environment, which Uruguayan growers access with the support of a committed local technical team. **We look for**: We are seeking...

**Eron International** is seeking a highly qualified professional to join our Risk and Compliance department What will you be doing? - Managing various risks, including internal control management. - Implementing and executing operational risk management tools such as: - Risk and control assessment - Identification and measurement of risk impacts and...

Job Description **Responsibilities**: - Conducts logical analysis of customer issues and drives resolution. - Works collaboratively to ensure customer needs are met by partnering with advanced support teams, account managers, implementation and product development. - Possesses the ability to evaluate the impact of the issue to the customer and determines...

The Position **Responsibilities**: - Recognizes problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team - Logs and tracks calls using a problem management database and maintains history records and related problem documentation - Prepares standard statistical reports,...

**Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

**Role and Responsibilities** **About CAE** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global...

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

**Knowledge Skills and Abilities, Key Responsibilities**: Knowledge and Skills: - Proven ability to act as a bridge between the business and IT, documenting requirements and sharing them with worldwide audience. - Ability to work independently and comfortable with managing a busy workload of changing priorities. - It’s expected to be able to think out of...

ABIERTO Impala REF: #1567 Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of more than 45 strategically located assets and operations in 29 countries, Impala provides critical storage and logistics infrastructure services to...

What will you do? Execute maintenance and support activities ensure system availability and performance in line with user expectation, agreed service levels, quality standards and service delivery processes. Contributes to solution’s delivery road map by participate in Building Activities as part of the project team (L3). Manage support at level 1 and 2...

**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...

SUSPENDIDO Confidencial REF: #1197 Empresa corporativa Internacional enfocada en el sector de Inversiones que se caracteriza por establecer relaciones sólidas con sus clientes para poder diseñar portafolios de inversión que respondan exactamente a sus necesidades y objetivos. Disponen con un equipo de trabajo de amplia experiência, con acceso a una...

ABIERTO Confidencial REF: #1197 Empresa corporativa Internacional enfocada en el sector de Inversiones que se caracteriza por establecer relaciones sólidas con sus clientes para poder diseñar portafolios de inversión que respondan exactamente a sus necesidades y objetivos. Disponen con un equipo de trabajo de amplia experiência, con acceso a una gran...

**Why you should join dLocal** dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...