Windows and Vmware Engineer
hace 5 días
For more than 30+ years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with the best and brightest in our industry around the globe. Our competitive fierceness is fed by our passion for excellence in our products and services, and our obsession with customer satisfaction. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an entrepreneurial spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It’s this passion for innovation that drives each one of our employees for personal and professional success.
With more than 100 offices around the world, Verifone offers a wide variety of local opportunities to fit your career goals. We provide competitive compensation and benefits packages throughout our locations along with a culture rich with advancement and career development opportunities
**Position Summary**:
**Essential Duties and Responsibilities**:
- Complete BAU tasks, escalating where exceptions occur
- Respond to and escalate service incidents, ensuring all incidents are resolved within SLA.
- Develop and implement new BAU tasks and manage change within BAU task procedures.
- Complete acceptance testing of new releases and patches, providing technical feedback to Development
- Manage the deployment of system changes and maintenance tasks during specified maintenance windows.
- Perform as part of a team, respond to Customer RFPs.
- Preparation of technical documentation and SLA reporting.
- Perform as part of a team providing 24/7/365 on-call support by responding to escalations, alerts, incidence and problems that affect the environment and payment systems the team is responsible for.
- Process compliance
- Perform as part of a project delivery team if/when assigned.
- Provide hands on support on VMware ESXi and Windows server 2008/20012/20016 operating systems
- Manage and maintain GPO’s
- WSUS patching
- Manage the VMWare capacity and provide monthly usage. Highlight any issues to line manager.
- Responsible for providing regular status updates, issues, concerns to management
- Review documentation and change control for technical accuracy
- Participate in product evaluation initiatives including feature analysis and system trade-offs
- Provide support and input for PCI audits and security compliance
- Perform other duties as necessary
**Expectations**:
- Delivers quality on time
- Works to delivery enterprise quality
- Ability to technically mentor the development and QA resources in the team
- Ability to participate in design and architect of technical solutions
- Seeks out opportunities to improve own and team performance
- Recommends potential improvements in infrastructure, automation, processes or services and is prepared to manage change
- Demonstrates initiative when resolving incidents or problems
- Monitors and follows up outstanding issues
- Strong Systems Administration skills and experience
- Ability to work in cross cultural environment.
- Ability to manage risks
- Fast learning curve
- Self-motivated and accountable
- Should possess excellent communication skills to interact with various stakeholders of the project
- Good team player
- Process compliance
**Knowledge & Experience**:
- Bachelor’s / Master’s Degree in Computer Science, or equivalent experience
- Enterprise-level experience in Windows administration.
- 10+ years in hands-on systems implementation and administration
- ITIL Foundation certification
**Skills/Abilities**:
- Working knowledge of Networking components, Load balancers, Firewalls, routers, switches
- Advanced PowerShell scripting
- Experience is using PowerCli to administer Vcenter
- Working knowledge of monitoring solutions, such as Nimsoft and Zabbix
- Has previously worked with backup solutions, such as CommVault
- Has experience working with antivirus solutions such as Trend Micro Deep Security
- Working experience with SSL certs, installing, ordering, etc.
- Experience in the payment industry is a plus.
- Working experience with change management ticketing systems and process, i.e. Service Now
- Knowledge of PCI requirements 3.x is a plus
- Experience in an enterprise environment
- Experience of Ansible
- VMWare VCP certified
- Microsoft MCSE certified
**Attributes**:
- Positive attitude
- Attention to detail
- Good written and verbal communication skills.
- Ability to work individually as well as to work with others in the team
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