Commercial Associate

**Why you should join dLocal?**

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 800+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

In this role, you will work closely with the Key Account Management team, collaborating on the Strategic Accounts portfolios.

**What will I be doing?**:

- Putting into action solutions devised together with the account manager.
- Collaborating with various departments within the company to address merchants' concerns.
- Taking responsibility for resolving outstanding issues.
- Keeping company tools up to date with current information.
- Providing weekly progress reports to each account manager.
- Cultivating enduring strategic partnerships with key merchants.
- Handling operational duties within the account management team, such as managing contracts, fees, MMF revisions, and updating KYC information, among other tasks.
- Assisting in organizing, executing, and overseeing growth-oriented operational plans and procedures.

**What skills do I need?**:

- ** Positive Attitude and Curiosity**: A curious and positive outlook are essential traits.
- ** Strong Communication Skills**: Being able to listen, communicate effectively, and present ideas clearly, is crucial.
- ** Attention to Detail**: Being methodical, organized, and detail-oriented is important for success.
- ** Team Collaboration**: Ability to work well in a team and contribute effectively to project leadership.
- ** English Proficiency**: Fluent English is a requirement.
- ** Sales Experience**: Previous sales experience, especially in technology, is advantageous.
- ** Data Analytics Experience**: Knowledge of data analytics is a bonus.
- ** Cross-functional Collaboration**: Proven ability to partner and work across different departments to achieve goals.
- ** Flexibility and Multitasking**: Being flexible and capable of handling multiple projects while maintaining attention to detail.

**What happens after you apply?**

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal