Business Intelligence Specialist
hace 2 semanas
Sportradar is a leading provider of sports data and content. We are committed to innovation and excellence in everything we do.
Job Title: CRM & Business Analyst - AmericasJob Summary:We are seeking a highly motivated and detail-oriented CRM & Business Analyst to join our team in the Americas region. The ideal candidate will have a strong background in business analysis, data management, and CRM implementation.
Responsibilities:- Be a main point of contact and resource for analysis within our Sales teams based in North and South America (Americas)
- Ensure a high-level data quality standard is followed related to internal sales data within our databases and CRM. Among others:
- Carry out daily compliance tasks including checking contracts in terms of SOX
- Carry out regular reporting tasks upon request from stakeholders
- Carry out data clean-up exercises in alignment with the respective stakeholders
- Utilize existing data (internal and external dataset) to provide analysis of key drivers and KPIs in the region. Highlight positive and negative trends, and opportunities concerning sales and regional KPIs.
- Support the Sales Team with monitoring contracts that are due to be renewed, as well new deals in the pipeline. Perform analysis highlighting upsell potentials, or other commercial upgrades before the final deal is pitched
- Proactively manage revenue assurance within the region. Ensuring alignment and governance across activation, contracts, and invoicing
- Prepare ad hoc reports and analysis to assist Sales and management as required
- Work on existing and develop new CRM (Salesforce) processes
- Validate proposed processes with peer-groups before full roll-out
- Explain/training of processes or changes to the broader Sales Team
- Understand feedback/change suggestions from the Sales Team and feed in a structured way to Sales Ops and/or CRM-Team
- Administrate and further develop CRM information and user guidance system
- Provide various stakeholders CRM support
- Special Cases: work with CRM and Sales Operations to provide guidance on non-standard requests to sales, document those to create an archive, identify preventive actions
The salary range for this position is $80,000-$110,000 per year, depending on experience.
What We Offer:- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
- A competitive salary and benefits package
- The opportunity to work with a leading provider of sports data and content
- Bachelor's degree in a relevant field (e.g. business, computer science, mathematics)
- Minimum 2 years of experience in business analysis, data management, or CRM implementation
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
If you are a motivated and detail-oriented individual with a passion for business analysis and data management, please submit your application, including your resume and cover letter, to us.
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