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Vip Account Manager
hace 3 semanas
**We are looking for a** VIP Account Manager to** join our team in India**
Since its inception in 2009, **AstroPay** has grown from a prepaid voucher provider in Brazil to the online payment solution of choice for a rapidly growing global community of millions of passionate users in Latin America, Asia, Africa, and Europe.
We aim to be ‘more than just a wallet’: from payment solutions to digital debit cards and crypto-investing. We’re driven by a strong entrepreneurial spirit with a can-do attitude, which keeps pushing us to innovate and offer new solutions.
Our customers and users expect the best, and our teams are proud to deliver it.
**What you'll do**:
- Manage the relationship with our VIP users providing them the best-personalized experience with the company and providing a day to day management.
- Develop your own client portfolio.
- 100% result and client-oriented position.
- Retain, recover, and expand our existing VIP user base.
- Detect improvement opportunities.
**What you'll need**:
- A customer-centric person with previous experience as an account manager or customer support.
- Based in India.
- Good communication and interpersonal skills.
**Benefits**:
- ** Flexible hours**: We are results-oriented.
- **Professional growth**: Take off your professional career. Explore your passions.
- **Fully remote**: Work from anywhere.
- **English Lessons**: English is essential to work here, we offer the possibility to improve this language.
- **AstroTeam**: Get in touch with your team and have fun.
- **Training**: EDX platform to have free training and keep learning.
