Junior Api Support

hace 53 minutos

Montevideo, Uruguay Sabre A tiempo completo

Under direct supervision:

- Responsible for providing advanced support, complex issue handling and in-depth customer management for Sabre's online customer segment.
- Serves as the first point of contact for online customers regarding the integration of Sabre APIs and Sabre provided tools used in the integration and deployment of their online site.
- This process involves developing testing clients, validating XML files and schemas, reproducing customer's scenarios in order to debug and/or find possible system bugs.
- Investigates the causes of non-conforming SOAP & REST APIs and trains users to implement solutions.

**Note: this position requires availability to work on weekends and holidays.**

**Job Requirements**:
**Core skills**:

- Desire to work in a strategic problem-solving and customer management role
- Excellent communication skills (written and verbal)
- Proficient fluency in written and spoken English is required. Language capability in Mandarin, Portuguese are a big advantage. Spanish is an advantage.
- Ability to absorb knowledge easily over a short period of time.
- Attention to detail and ability to multi-task
- Ability to work in a team environment

**Technical skills**:

- Knowledge of technical languages as XML, SOAP, REST or HTML is a plus.
- Experience in writing clear, concise and comprehensive technical documents and user guides.
- Knowledge of web development/online programming languages.
- Domain knowledge in travel distribution/agency operations would be advantageous but not essential

**ONLY RESUMES IN ENGLISH WILL BE TAKEN INTO CONSIDERATION.**

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

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