Fraud Prevention Analyst
hace 2 días
Directa24 is looking for a professional with strong background in **f**raud prevention** to manage the routine of receiving and preventing fraud & risk cases.
The expected profile must have the ability to work with a high volume of ecommerce transactions, and through the analysis of cases received, help the company to make the best decisions regarding fraud prevention and risk mitigation.
What will you be doing?
- Perform analysis of customer records, information and documents (Customer KYC) based on business priorities;
- Analysis and monitoring of fraud and chargebacks;
- Perform account analysis for release, blocking and purchase limits;
- Be in charge of communication to the Merchant regarding possible fraud and risk;
- Provide support for the creation and maintenance of compliance policies;
- Provide assistance and support to the internal client relevant to the area;
- Generate reports and analytical reports for decision making.
**Requirements**:
- Bachelor’s Degree in related areas;
- Advanced level of English, Portuguese is a plus;
- Intermediate Excel user;
- Experience in similar role working in e-commerce companies within risk, fraud and/or compliance;
- Self-motivated and proactive attitude towards reaching and accomplishing goals;
- Problem-solving attitude and ability to work under pressure in a fast-paced environment;
- Good communications skills and strong sense of responsibility.
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