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As an Enterprise Agile Project Manager you are responsible for driving a project from planning and estimating through execution and delivery utilizing various agile methodologies, including Scrum/Safe/Scaled Agile. You foster a team environment of continuous improvement, attention to detail, quality excellence, and collaboration. As an EAPM you will demonstrate ITX’s Unique Value Propositions (UVPs) with our clients while ensuring that the project budget and scope are responsibly managed and that ITX is appropriately compensated for the value we create. **Key Responsibilities**
What are the responsibilities of a successful EAPM? A successful EAPM will provide value by being cause in the matter for completing your effort(s) on time, within the given budget, and having met all project deliverable requirements. A great EAPM will live ITX values and adhere to the 5 Ways We Deliver Value and UVPs through everything s/he does.
The EAPM is responsible for the following (in order of priority):
1. Project planning
- Ensure scope is solidified and communicated across all product partners and stakeholders
- Facilitate project-kick-off and review
- Release planning that sets a realistic and predictable timeline for key project deliverables
- Identify and manage project resource allocation budgets for the life of the project
- Present project and team health in a variety of settings including one-on-one, informal peer and functional manger reviews and Director level and below project read-outs
- Forecast cost and ERF for all projects
- Identify internal & external stakeholders and ensure there is a common understanding of roles and responsibilities across the engagement
- Effectively demonstrate all five ITX UVPs to clients. The term clients as used here includes all stakeholders at the customer, not just our immediate contacts
2. Manage all project risks and dependencies
- Fosters an environment where the team feels safe raising awareness of issues and concerns
- Facilitates the resolution of barriers that fall within the scope of the team’s responsibilities and capabilities
- Facilitates the resolution of multi-team, cross cutting dependencies
- Escalates for awareness the impact of risks and dependencies as well as concerns that require attention beyond the team
3. Establish and maintain an effective SCRUM team
- Actively engage with multiple teams
- Establishes and nurtures an environment where every team member:
- Is “Cause in the Matter” of their client’s and team’s success
- Collaborates with all other team members - i.e., Design, Product Innovation, Architecture, Production Support, and Client Engagement - to contribute to their client’s and team’s success
- Behaves as a team of leaders fully contributing to that success
- Celebrates and shares in team successes
- Learns from individual and team mistakes.
- Serves and leads the team as the Scrum Master (Servant Leader) to translate the client’s vision into reality.
- Ensures the scrum ceremonies are scheduled with a consistent, predictable rhythm for the team and client.
- Ensures sprints are cleanly and timely started and ended, with their progress recorded in Jira; and
- Optimizes the team’s overall performance by motivating and challenging both self and team to continually improve and deliver powerfully.
- Identifies and coordinates implementation of process improvements over time.
4. Clearly and regularly communicates project progress to all stakeholders
- Provides weekly update of Spotlight Report, including general project progress and budget spend aligned to client concerns
- Demonstrates clear management of scope, including (a) the planned scope has been delivered for its corresponding budget; and (b) identification and management of additional scope requests (which, depending on contract type, may mean a change order for the client)
- Reviews deliverables due from client
- Supports the Product Owner and Product Innovation Lead to:
- Maintain and prioritize the backlog,
- Identify and plan out-of-scope requests, and
- Maintain the Road Map.
- Remains aware of client-internal key dates and works diligently to drive clarity and alignment between those dates and the Product Release Plan
- Ensures that the plan for product deployment is clear and complete and that all relevant parties are aware of the release timeline, along with any required downtime or outage; and
- Provides frequent updates on any breakdowns and breakthroughs.
5. Revenue Reporting
- Creates and maintains the project budget; keeps Asuite Earned Revenue Forecast (ERF) updated and aligned to actual spend
- Works with the DTM on ERF commitments
- Meets ERF commitments
- Promptly identifies and deals with gaps between reality and the ERF, escalating barriers to the Delivery Team Manager when assistance in required, so barriers can be addressed quickly; and
- Manages project finances
- Communicates Budget versus Spend to clients on regular basis,
- Reviews and approve
