Communications Manager

JLL supports the Whole You, personally and professionally.
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Communications EMEA and works in partnership with the MENA Field Marketing team.
Role Overview
We are seeking a Communications Manager to lead internal communications across the MENA region while supporting external coordination efforts. This role reports directly to the Head of Country Communications EMEA and works in partnership with the MENA Field Marketing team.
What This Job Involves
**Internal Communications**:

- Set and deliver the comprehensive internal communications plan for MENA.
- Partner with Communications and Field Marketing teams to develop messaging for senior stakeholders and advise on channel strategy.
- Lead the internal newsletter autonomously with full responsibility for sourcing, creating, editing, and managing content.
- Build relationships with key stakeholders across the business to understand business structure, lines, and corporate issues.
- Collaborate with JLL Communications colleagues across business lines and regions on global campaigns.
- Measure success metrics and implement course corrections where necessary.
- Support ongoing employee engagement initiatives and ad hoc projects.
- Manage external employer branding and recruitment communications when required.

**External Communications**:

- Support delivery of media relations strategy alongside Communications, Field Marketing, and PR agency teams.
- Monitor news agenda and identify forward features and upcoming events requiring external communications support.
- Collaborate on global campaigns with JLL Communications colleagues across business lines and regions.
- Provide support during issues and crisis management situations.
- Report coverage and metrics to internal stakeholders.
- Provide additional support for marketing events on an ad hoc basis.

Desired Skills and Experience
**Essential Requirements**:

- Five+ years experience in communications role
- Strong organizational skills with proven ability to multitask effectively.
- Ability to work under tight deadlines while maintaining close attention to detail.
- Aptitude to evaluate and prioritize business requirements.
- Excellent communication skills in both Arabic and English.
- Strong team collaboration skills and ability to serve as JLL ambassador with external stakeholders.
- Excellent writing, editing, research, and proofreading capabilities.
- Proven experience coordinating KPIs and identifying process improvements.
- Strong proficiency in Microsoft Office, social media platforms, and web software.

**Preferred Qualifications**:

- Experience in corporate communications or similar environment.
- Knowledge of MENA market and business landscape.
- Experience with crisis communications and issues management.
- Background in employee engagement and internal communications strategies.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambition