Data Center Technician Ii

This role is not eligible for immigration sponsorship.

**Minimum qualifications**:

- Experience or performing component-level repairs and troubleshooting on technical equipment.
- Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
- Experience with Linux operating systems.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to communicate in English fluently to support client relationships in the region.

**Preferred qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
- Completion of the online Google IT Support Professional Certificate program.
- Experience working within a data center or network operation center environment.
- Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
- Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.

**About the job**: Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

**Responsibilities**:

- Deploy and operate new data center infrastructure across projects or functions.
- Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure. Maintain the security and integrity of data, track various forms of media to check for standard data security issues.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.
- Configure and troubleshoot Linux OS-related issues on servers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.