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Product Operations Manager
hace 1 hora
Our client is a remote-first education company built on a simple belief: real learning comes from clear thinking, not shortcuts, gimmicks, or memorization.
What began as high-touch, one-on-one instruction has evolved into a digital learning platform with a flagship product already live. The company is now entering its next phase: expanding into multiple courses, shared infrastructure, and parallel product development, all while maintaining a high bar for quality, clarity, and outcomes.
They're a small, lean team that values strong reasoning, thoughtful writing, and true ownership. As the product ecosystem grows, they're investing intentionally in scalable delivery systems to support growth without chaos.
Your RoleAs the Product Operations Manager, you'll own the systems that turn product ideas into shipped releases, clearly, predictably, and without unnecessary ceremony.
Today, work moves forward, but there is no single source of truth for roadmaps, timelines, dependencies, or delivery health. This role exists to change that.
You'll design and operate the delivery infrastructure that connects product strategy to execution. That means ensuring work is well-defined before development begins, priorities are explicit, progress is visible without constant check-ins, and teams can move faster through strong systems rather than meetings.
This is a builder role, not a coordination-only role.
What You'll DoProduct Delivery & Planning
Build and maintain clear product and release roadmaps
Define timelines, sequencing, and dependencies across initiatives
Coordinate delivery across product, design, engineering, and operations
Run readiness checks to ensure designs, specs, and requirements are complete before development starts
Systems, Documentation & Visibility
Create and maintain a single source of truth for product delivery
Design dashboards that surface progress, ownership, risks, and blockers at a glance
Turn fragmented docs into clear, structured, usable documentation
Improve async collaboration and reduce the need for real-time check-ins
AI & Automation Enablement
Leverage AI tools to improve planning, documentation, and execution workflows
Design automations for tracking, reporting, handoffs, and updates
Continuously evaluate tools and workflows that reduce manual work and increase clarity
Partner with leadership to scale delivery systems as products and teams grow
Clarity over noise – You make complex work understandable
Ownership over coordination – You're accountable for outcomes, not just process
Practical systems – You build tools people actually use
Strong writing – Your docs reduce questions instead of creating them
Execution-first mindset – Plans exist to ship, not to look pretty
Leverage through systems & AI – You look for smarter, scalable ways to work
2–4+ years of experience in technical project management, product ops, or delivery roles
Proven experience building and managing roadmaps, timelines, and delivery systems
Strong working knowledge of how software products are built and shipped
Hands-on experience with Notion, Coda, or Airtable as operational systems
Experience designing dashboards, workflows, or internal operating systems
Strong written communication and documentation skills
Comfort working async with distributed, remote teams
Experience using or implementing AI tools and workflow automation
Fully remote, contractor engagement
LATAM-based candidates preferred
Competitive USD compensation (based on experience)
High-trust, low-ceremony working environment
Direct collaboration with founders and senior leaders
Opportunity to define delivery systems used company-wide
Application review
Short personalty test assessment
Recruiter discovery call
Practical technical & writing exercise
Interview with Director of Operations
Final conversation with Founder