Data Center Technician IV

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience with Linux operating systems and with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to communicate in English fluently to support client relationships in the region.

• Experience in maintenance and monitoring of server systems.
• Experience working within a data center or network operation center environment.
• Experience in team and project management and leadership.
• Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.
  

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

• Coordinate across teams involving moderate to high complexity to manage activities at facilities, and ensure safety, security, and compliance.
• Analyze and compile data to create and configure scripts and tools for data center-related tracking and reporting, with some guidance.
• Provide expertise and mentorship to deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose moderately complex issues with equipment or infrastructure.
• Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with limited precedent, independently.