Head of Business Optimization

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

We're looking for a Head of Business Optimization to join our Operations team — a data-driven, analytical thinker who's passionate about turning insights into impactful business decisions. Your main mission will be to optimize our operational costs, identify efficiencies, and drive continuous improvement across the organization. You'll work closely with multiple teams, using data and technology to uncover opportunities that directly enhance our bottom line.

• Managing and analyzing company data to report key performance indicators (KPIs) that drive business decisions.
• Assessing operational cost structures to design and execute smart, data-backed optimization plans.
• Identifying and implementing efficiency improvements that boost net revenue and streamline processes.
• Partnering with various departments to provide strategic operational support and actionable insights

• Strong background in data analytics, reporting, and business performance tracking.
• Advanced communication and presentation skills, with the ability to clearly convey complex data insights to senior leadership.
• Excellent organizational and multitasking abilities, thriving in fast-paced, ever-changing environments.
• A data-oriented, highly analytical mindset combined with strong interpersonal and influencing skills.
• Proactive, curious, and adaptable — a true self-starter who enjoys problem-solving.
• Advanced or fluent English proficiency.
• Experience working with AI tools or process automation is a strong plus.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections

-  dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back

*For people based in Montevideo (Uruguay), 55% of the monthly attendance at the office is required. This requirement does not apply to IT and Fraud roles.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal