Accounting Technical Support Analyst
hace 2 semanas
Preferred Qualifications:
Requirements:
- Excellent written and verbal communication skills in English.
- Analytical approach to troubleshooting.
- Experience in Accounting/Finance/Economics/Business Management or relevant field.
- Experience interacting with customers in person or over the phone.
- Experience with Financial Reports, Revenue Management, Taxes and Accounting Periods.
In addition, it is nice to have :
- Bachelor's/College Degree in Accounting/Finance/Business Management or relevant field, 0-2 Years of Experience.
- Relevant Experience with Latin America taxes - Mexico, Colombia - and legal entity controllers.
- Knowledge and/or experience on ERP/Accounting systems (i.e. JD Edwards, SAP, QuickBooks, MS Dynamics AX, Epicor, etc) is an advantage
- Fluent in Portuguese desirable.
Career Level - IC1
ResponsibilitiesResponsibilities:
- As a Technical Support Analyst, you will have the opportunity to make immediate contributions to the organization.
- Serve as the primary liaison between Oracle NetSuite and the customer.
- Design solutions to problems that may be unstructured and that may require conceptual/creative thinking.
- Participate in activities and contribute ideas that constantly help improve the Oracle NetSuite platforms and products.
- Build successful customer relationships.
- Use decision-support tools to answer pressing client questions.
- Collaborate with internal teams on multi-faceted problems.
- Create documentation and keep it up to date.
Career Level - IC1
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