Business Analyst
hace 6 días
Note: Experience with Travel Domain is plus.
You will be involved in planning and deploying highly complex functional and technical systems, in a demanding environment thorough analysis, troubleshooting and diagnostics in a customer centric fast paced environment.
Key Duties/Responsibilities:
- Solve complex business problems using differing technologies and systems views across multiple functional domains
- Serve as conduit between developers, architects, designers and with external and internal customers.
- Document, review and edit requirements and technical specifications and recommendations related to projects
- Ensure issues are identified, tracked, reported and resolved in a timely manner
- Consistently deliver high-quality service to customers
- Program/software installations and issues troubleshooting
- Provide technical support to customer on the application and its functionality
- Profound knowledge of installing, administrating and troubleshooting Microsoft Windows Server, Microsoft SQL Server & complex networks
- Good understanding of database concepts and Microsoft SQL
- Understanding of business requirements, technical issues and challenges
- Experience in requirements review and creation of technical design documents
- Ability to coordinate and work with multiple global teams
- Ability to innovate and be creative
- Ability to communicate difficult/sensitive information tactfully
- Flexibility to travel (25%)
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