Service Desk Analyst

Hace 4 semanas

Montevideo, Montevideo, Uruguay Tata Consultancy Services Jornada completa
Tata Consultancy Services (TCS) is a purely merit based employer and we do not ask money or employ any agency to make offers on behalf of TCS. At Tata Consultancy Services (TCS) Uruguay, we are looking for a Service Desk Dutch Analyst

key responsibilities
Should be able to handle inbound / Outbound calls Serve as the first point of contact for customers seeking technical assistance Resolve IT Support Request and Issues Maintain Service Records Identify and suggest possible improvements on procedures Technical requirements & expertise Really passionate about learning and technology. Customer-oriented and should have good customer handling skills. Excellent Verbal and Written communication skills in Dutch and intermediate English. Tata Consultancy Services is an equal opportunity employer , our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process. *Registry will be valued according to law 19691 art 8.