Continuous Improvement Specialist

hace 2 semanas

Montevideo, Montevideo, Uruguay Maersk A tiempo completo

We have a big vision that goes way beyond just the ocean: we're all about integrating container logistics, connecting everything, and making our customers' supply chains super simple. And guess what? It's our fantastic team that makes it all happen

Come join us on this cool journey of digital transformation that's set to totally shake up the logistics world: you're going to be a key player in our success by taking charge of the customer experience and paving the way for a successful career path.

What's in it for you?

We're on an amazing journey to simplify global trade, and that gives you the chance to make a real impact on the world economy and on your own career growth. With a lot of personal responsibility on your plate, you'll get to boost your industry knowledge and develop some seriously valuable business and communication skills in roles where you'll interact directly with customers – and hey, you might even be surprised by how fast you progress

This environment is both exciting and innovative, why? Because it keeps you fired up. You'll be part of a truly diverse and talented team that's all about putting the spotlight on customers and colleagues.

Also, thanks to our worldwide reach, you'll have plenty of chances to explore opportunities at Maersk across the globe. Oh, and let's not forget about the top-notch talent development programs and competitive perks.

Our Cool Opportunity

We're on the lookout for an awesome Continuous Improvement Specialist to join our wicked team. Your role will be to push for continuous improvement and offer support in performance management within the Area CX & Execution for different business segments (Ocean, SCM, 4PL, LCL, Landside, or Customs). This means you'll be in charge of organizing and overseeing project prioritization, as well as making sure the teams are good to go to support CX Leaders.

Main Responsibilities:

  • Responsible for implementing global standards within local CX & Execution teams, including handling change management
  • Challenge current standardization practices that don't boost customer quality, efficiency, or our digital agenda
  • Support the Area CX Manager in creating additional local benchmarks to match the global KPIs and ensure performance management processes are set up and followed within CX & Execution teams
  • Coordinate and review all activities related to functional excellence within the Area, and come up with change management tactics to guarantee successful implementation and acceptance of changes
  • Promote a mindset focused on continuous improvement within the CX & Execution teams by collaborating with GSC Supporting teams and implementing LEAN techniques/tools
  • Identify any existing process or CX & Execution gaps and suggest solutions to enhance CX & Execution results within the assigned business area
  • Collaborate on or facilitate TIP with measurable cost or effort savings, or improvements in 'Customer-felt KPIs in Ocean or L&S Execution'

Who We're After

If you meet the requirements below, you have the chance to jump on board with a high-performing team and be part of this exciting moment within our organization.

  • Education: Bachelor's degree in Business, Logistics, International Trade, or a related field
  • Experience: At least 2 years in logistics/supply chain/operations/project management
  • Operational experience is a plus
  • Language: Advanced English skills
  • Black Belt certification is a nice-to-have

At Maersk, we celebrate the diversity of our team members and always aim to hire the best fit for the job. We cherish diversity in all forms – whether it's gender, age, nationality, race, sexual orientation, disability, or religious beliefs. Our diversity is a true asset that helps us build top-performing teams.

We're excited to hear from you

Before you apply, remember to talk it over with your manager about your interest in joining this internal selection process.

Maersk is fully dedicated to creating an inclusive and diverse workplace, and we embrace different thinking styles. We are an equal opportunities employer and encourage applications from individuals regardless of race, color, gender, age, religion, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy, parental leave, veteran status, gender identity, genetic information, or any other legally protected characteristic. We evaluate qualified applicants with criminal histories in line with all legal requirements.

We are more than happy to accommodate any special requirements during the application and hiring process. If you need any assistance or adjustments to access our website, apply for a position, or carry out your job, feel free to reach out to us via email.

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