Sr Manager, Customer Projects Delivery
hace 7 meses
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Sabre is hiring a Senior Manager for our Hospitality business
This is a hybrid role based out of Zonamerica office in Montevideo.
Role and Responsibilities:
- Manage customer deliveries of Sabre products and services; identify and recruit the appropriate installation and services teams, for the completion of the deal.- Oversee the planning, execution, and monitoring of all delivery phases from initiation to closure for key and strategic projects.- Identify and navigate customer and internal organization dynamics to successfully mitigate issues and risks early, at all phases of the implementation.- Escalation point for critical issues from customers and/or internal stakeholders arising from team members’ deliveries.- Maintain project management standards, and activities implemented according to the approved standard operating procedures.- Ensure high customer satisfaction and create reference-able customers who would be willing to vouch for Sabre Hospitality products and services.
Strategic Initiatives- Participate and/or lead the implementation of strategic initiatives to drive business growth, improve operational efficiency, and enhance customer satisfaction.- Collaborate with senior leadership and key stakeholders to define transformation objectives, priorities, and success metrics.- Conduct thorough assessments of current business processes, systems, and practices to identify opportunities for improvement and innovation.- Develop comprehensive plans, including timelines, resource requirements, and performance metrics, and track progress against goals.- Lead change management efforts to foster a culture of continuous improvement and ensure successful adoption of new processes, technologies, and ways of working.- Establish effective communication channels and mechanisms to keep stakeholders informed and engaged throughout the transformation journey.
Team Management- Build talent pipeline and succession plan for all levels of the team.- Monitor team performance and productivity, and implement measures to optimize efficiency and effectiveness.- Foster a positive and inclusive team culture that values diversity, collaboration, and continuous improvement.- Serve as a liaison between team members and upper management, communicating key updates, concerns, and feedback as needed.- Drive employee engagement and morale through recognition programs, team-building activities, and regular communication.- Be expandable beyond the Senior Manager role as the business and associated opportunities grow.
Education and Requirements:
- Bachelor's degree preferred or equivalent work experience.- Min 10+ years of experience in managing multi-faceted technical projects and delivery/operations teams.- Min 5+ years of experience in managing teams of 10 or more professionals.- Solid understanding of project management methodologies, tools, and best practices.- Experience with enterprise and large-scale migrations.- Proven track record of successfully leading transformation projects.- Passion and experience with effectively leading teams to achieve goals and results.- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.- Excellent leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams and senior executives.- Knowledge of the hospitality industry is strongly desired.- Flexibility in working across time-zones and global teams.
Total Rewards/Benefits:
- Work in modern Zonamerica campus alongside all the amenities it has to offer- Annual Performance bonus plans- We offer a competitive private health insurance for employees and eligible children- Daily meal allowance- End of Year Break- Extra Paid Time Off (5 extra days each year)- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) plus up to 1 year maternity shifts- Life Insurance- Development opportunities in country or globally- Corporate Social Responsibility opportunities- Recognition and acknowledgement programs- Fun employee engagement and development events
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
-
Delivery Manager
hace 7 meses
Montevideo, Uruguay Viseven A tiempo completo**Viseven Group** is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven's solutions are represented...
-
Technology Projects Manager
hace 1 día
Montevideo, Uruguay Sophilabs A tiempo completo⭐️**Technology Projects Manager** We exist to help companies fulfill their purpose and create a meaningful positive impact. **Sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. As we move forward, we continue to stress the importance of growing and improving...
-
Customer Operations Specialist
hace 7 meses
Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunity Tenemos una oportunidad para vos, buscamos **Customer Operations Specialist** en **Buenos Aires, Argentina o en Montevideo, Uruguay**!*** - Ser responsable del journey de nuestros usuarios, identificando áreas de oportunidad en la experiência y desafiando el status quo, con el objetivo de mejorar nuestros procesos y asegurar la...
-
Sr Manager, Technical Support
hace 5 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Sr Manager, Technical Support**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 58858 **Job Family**: Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around...
-
Fintech Operations Performance Sr Analyst
hace 7 meses
Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunity Tenemos una oportunidad para vos! Buscamos **Fintech Operations Performance Sr Analyst** para sumar al equipo,** aceptamos postulaciones tanto de Montevideo, Uruguay, como de Buenos Aires, Argentina!** - Formar parte del desarrollo de modelos de datos, tracking de mejoras de proyectos esperadas en base a la información obtenida y...
-
Service Delivery Manager
hace 6 días
Montevideo, Uruguay BairesDev A tiempo completoWho We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...
-
Delivery Manager
hace 6 días
Montevideo, Uruguay BairesDev A tiempo completoWho We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...
-
Sr Software Engineer Backend
hace 7 meses
Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunity Tenemos una oportunidad para vos, estamos buscando **Sr Software Engineer Backend** para sumarse a nuestro equipo de **Fintech & Fulfillment**. - Impulsar buenas prácticas sobre la salud del código, pensando siempre en la escalabilidad y flexibilidad de un producto digital. - Colaborar activamente en los procesos de definiciones de...
-
Delivery Manager latam
hace 2 semanas
Montevideo, Uruguay BairesDev A tiempo completoBairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on...
-
Engagement PMO Manager
hace 5 días
Montevideo, Uruguay Canonical - Jobs A tiempo completoCanonical Ubuntu is the worlds leading open source platform for cloud, IoT devices, and developers. As an Engagement PMO Manager you will lead a regional team of project managers ensuring delivery of a wide range of projects - the enablement of Ubuntu on new hardware, the delivery of complex private cloud or other distributed systems built on Ubuntu, or...
-
Software Engineer Manager
hace 7 meses
Montevideo, Uruguay Delivery Hero A tiempo completoAbout the opportunity Tenemos una oportunidad para vos, estamos buscando **Software Engineer Manager** para los equipos de **Delivery Experience** - Liderar la experiência de Delivery, promoviendo el alto impacto a través de soluciones de altísima calidad. - Comprender exhaustivamente la complejidad técnica de los problemas de Delivery y asegurar las...
-
Engagement PMO Manager
hace 2 semanas
Montevideo, Uruguay Canonical - Jobs A tiempo completoCanonical Ubuntu is the world's leading open source platform for cloud, IoT devices, and developers. As an Engagement PMO Manager you will lead a regional team of project managers ensuring delivery of a wide range of projects - the enablement of Ubuntu on new hardware, the delivery of complex private cloud or other distributed systems built on Ubuntu, or...
-
Devices Iot Project Manager
hace 1 día
Montevideo, Uruguay Canonical - Jobs A tiempo completoAs a Project Manager for Canonical's Devices IoT business, this role is responsible for the coordination and completion of large complex customer facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers. This is a high-profile project management...
-
Sr Frontend Developer
hace 7 meses
Montevideo, Uruguay Directa24 A tiempo completoWe are looking for a **Sr** **Responsibilities** - Use react to create user-friendly web pages - Maintain and improve websites - Collaborate with back-end developers to improve the usability - Write functional requirement documents and guides - Create quality mockups and prototypes - Help back-end developers with coding and troubleshooting - Ensure...
-
Sr. Customer Success Partner
hace 7 meses
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Sales and Customer Service Excellence Manager
hace 7 meses
Montevideo, Uruguay PlacidWay A tiempo completoWe are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth. **Core Responsibilities**: -...
-
Customer Success Manager
hace 7 meses
Montevideo, Uruguay dLocal A tiempo completo**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Service Contract Manager
hace 9 meses
Montevideo, Uruguay ABB A tiempo completo**Service Contract Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Customer Success Manager
hace 7 días
Montevideo, Uruguay Levee A tiempo completo**About Levee** We are on a mission to transform the way companies hire and manage their people. We are backed by the leading workforce, AI and impact investors globally including 8VC, Trust Ventures, Acumen, Andreessen Horowitz' Latam-anchored Fund, Latitud. Our AI-driven software reduces bias in hiring practices, leading to increased...
-
Senior Project Manager
hace 7 meses
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...