Client Success Manager
hace 3 semanas
**Client Success Manager**
**Sales **|** CUSTOM.JOB LOCAL CSITE **| **Full Time**
**Objectives**
The Client Success Manager contributes directly to Meta´s mission on behalf of Entravision Cisneros Interactive by connecting every small and medium businesses in the world with their, and then helping them grow through solutions like pages, advertising, and offers.
***
**Responsibilities**
- Support our advertising customers by several channels such as - phone, in person meetings and video conferences and deliver consultative support and education on our Meta products
- Support our clients in managing their strategy and needs
- Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
- Support and lead strategic programs to grow our business through reactive and proactive service initiatives
- Identify trends and develop solutions to optimize team workflows and scale our operations
- Work cross-functionally with sales, marketing and product teams within Meta
**Minimum Qualifications**
- BA or BS degree or equivalent experience
- Communication skills (both written and verbal) and comfortable in engaging communication on any level
- 5+ years experience on media sales and support experience - agency, online advertising and marketing experience.BA or BS degree or equivalent experience
- Ability to think high-level about product strategy and vision
- Passionate about ensuring world-class customer service and delighting clients
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.
Entravision Communications is an Equal Opportunity Employer.
We encourage women and minorities to apply
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