Client Services Project Manager Iii
hace 5 meses
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
The Sabre Hospitality team is looking to hire a Project Manager for their Client Services team You will manage the implementations by supporting our clients through successful migrations of our Customer Reservation System product.
- Role and Responsibilities:
- Serve as a central point of contact for clients and internal stakeholders providing oversight and management of client implementations-
- Manage client roadmaps to ensure all projects are delivered on time while navigating roadblocks and anticipating client needs-
- Partner with internal Planning, Delivery & Support Teams to improve internal processes while focusing on delivering best-in-class quality-
- Ability to manage multiple ongoing client projects-
- Present project status updates to executives (internally and externally) and stakeholders with ease-
- Identify and communicate Knows when to escalate client issues or internal program/project issues to upper management or executivesWhat's in it for you?
- This is an exciting opportunity to join leading travel technology brand as we continue to develop strategically in the world. SHS is the fastest growing business unit within Sabre with many opportunities for growth.
- Qualifications and Education Requirements:
- Must Have Skills:
- Minimum 1-3 years project management experience or equivalent in hospitality industry-
- Minimum 1 year of direct client interface requiredStrong analytical and decision making skills-
- Ability to work across multiple projects using prioritization-
- Familiar with basic functions of project scheduling software-
- Strong collaboration and communication skills in order to interface at project team levelHave an interest and passion for cutting-edge technology in the hospitality industry-
- Proficient with Microsoft Office suite or equivalent-
- Excellent written and verbal skills in English-
- Portuguese language skills is a plus- Nice to Have Skills:
- Master’s degree or equivalent-
- Has experience overseeing digital projects including the design and development of new websites-
- Proficiency in Salesforce-
- Good understanding of quality assurance concepts- Perks/Total Rewards:
- Work in modern Zonamerica campus alongside all the amenities it has to offer-
- Annual Performance bonus plans-
- Development opportunities in country or globally-
- We offer a competitive private health insurance for employees and eligible children-
- Extra Paid Time Off (5 extra days each year)-
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) plus up to 1 year maternity shifts-
- Daily meal allowance-
- Life Insurance-
- Corporate Social-
- Responsibility opportunities-
- Recognition and acknowledgement programs-
- Fun employee engagement and development eventsThis job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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