Vice President, Retail Banking

Requisition ID: 174561

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**

The Vice President of Retail Banking is responsible for the P&L (Profit & Loss), Marketing and Business Proposition Strategy for all Products & Retail Segments (Banking, Credit Cards, SME& Affluent), including the management of all Distribution Channels (Branches, Telemarketing, Sales Forces, Internet & ATM Network).

**Accountabilities**

Marketing and Business Proposition Strategy for all Products & Segments (Banking, Credit Cards & SME).
- Building the SBU Retail Business Proposition Strategy through each product positioning (to the customers and market).
- Defining concrete products and marketing plans in order that create value to our customers and drive Bank profitability and productivity.
- Delivering required short and long-term goals within country targets.
- Ensuring Financial Plan achievement for all Products and Segments.
- Maintaining a high level of awareness on market conditions, competitor practices, economic and business trends, adhering, and responding to legislative requirements and changes in the area.

Product management for all products (Banking, Credit Cards & SME)
- Building the products value proposition in order to deliver the business strategy.
- Defining product features and offering campaigns in order to increase cross sell, new to bank customers and share of wallet.
- Managing credit risk in each product.
- Ensuring policies and procedures are updated and in line with BNS Group’s to comply with regulatory requirements, industry developments and business processes.
- Anticipating and mitigating credit, operational, market and reputational risks.

Distribution Channels
- Establishing Customer Service Model for each segment through the Branches Distribution Network (#37, second largest network in the country).
- Ensuring efficiency in Customer transactions, offering a full range of Alternative Channels (Internet, Mobile, ATMs, etc.) with high standard of customer service and innovation (new solutions).
- Delivering products sales plans through traditional sales channels and external sales forces (including External Call Centers, Telemarketing, Direct Sales Forces, Strategic Alliances and Third Parties).
- Establishing and monitoring goals by setting high performance standards.
- Defining Variable Compensation Plan for all sales people.
- Influencing with strong leadership and involving the sales people in order to gain their commitment for execution.

Country Associations Board Member
- Director, Banred, local private ATM Network.
- Director, VisaNet, VISA local subsidiary.

**Experience**
- Bachelor Degree mandatory.
- MBA or Master in Finance is highly desirable (or equivalent work experience).
- Oriented to drive results and strong knowledge of Retail segments and products with deep experience8
- 10 years in sales & service concepts and management techniques.
- Experience in leading groups of people with strong leadership skills, along with the ability to influence and motivate others in a heavily unionized environment.
- The incumbent must possess broad general management experience and be able to set a positive example of change and encourage others to do the same, to facilitate the Retail Banking strategic goals and priorities, with focus on leading a transformation process with innovation.
- Strong PC skills and familiarity with word processing, spreadsheet software and planning tools are necessary as the incumbent uses a PC for a variety of communication activities.
- He/she must be able to effectively articulate their views to all levels within the Bank. Strong verbal and written communication skills are essential. Must be bilingual (Spanish / English).
- A working knowledge of the products and services offered by other financial institutions operating in the Country and niche competitors is also required.

Location(s): Uruguay : Montevideo : Montevideo

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.