Technical Support Level 2

hace 6 meses


Montevideo, Uruguay Synapsis A tiempo completo

This is a high-level global support center position, for Internet security products. In a leading provider of cyber security solutions to corporate enterprises and governments globally.

Desired Background
- ISP Support or related networking positions will be considered and or in lieu of coursework.
- Strong knowledge of networking concepts - VLAN, WAN, LAN, Routers, Switches, Access Points, Firewalls, IPS, VPN and other layer 2/3/4 networking protocols/concepts.
- Knowledge of UNIX operating system, Linux or Windows Administration.
- Strong communication skills.
- Ability to troubleshoot and resolve problems in a technical team-oriented environment.
- Ability to demonstrate customer empathy
- A positive and constructive minded team player

**Languages**:
Spanish, English and Portuguese

**The Following would be considered an asset**:

- Holds certifications such as Security+
- Holds certifications in routing (Network +)
- Knowledge of IPS/IDS technologies
- Security threat and attack countermeasures
- Scripting skills with Bash, Python, C programing
- Knowledge of Cloud public and private infrastructure, IaaS, SaaS such as; Microsoft Azure, Amazon AWS, Google Cloud GCP and VMware NSX



  • Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre, a leading technology company in the global travel industry, is seeking an experienced Technical Cloud Support Specialist to join our team. As a key player in providing advanced support to Level 2 agents, you will drive cloud initiatives and optimizations using Microsoft Azure and Microsoft Solutions Framework (MSF) technologies.Role OverviewThe ideal...


  • Montevideo, Uruguay Selligent Marketing Cloud A tiempo completo

    Technical Support Specialists are responsible for providing first-level technical support for the company’s different solutions, delivering an outstanding customer experience through our ticketing system. They are expected to train customers on using our technology, troubleshoot any potential issues, and excel in creative problem-solving, delivering...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Technical Support SpecialistSupportYourApp is a leading Support-as-a-Service company seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will provide exceptional technical support to clients around the globe, utilizing your expertise to resolve complex issues and ensure customer satisfaction.Key...

  • Technical Support Expert

    hace 4 semanas


    Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Exciting opportunity to thrive in a dynamic multicultural environment as a Technical Support Expert at SupportYourApp. Salary: $25,000 - $35,000 per year (USD)About the RoleAs a Technical Support Expert, you will be part of our global team, providing exceptional technical support via calls, emails, and chats to clients from over 30 countries. Your main...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential in Technical SupportAre you passionate about technology and customer satisfaction? Do you have a knack for problem-solving and a desire to work in a multicultural environment?We're looking for a skilled Technical Support Specialist to join our team at SupportYourApp. As a Technical Support Specialist, you will be responsible for...


  • Montevideo, Uruguay XperiencOps Inc A tiempo completo

    XperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...


  • Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Montevideo, Uruguay Infogain LATAM S.A. A tiempo completo

    The Position **Responsibilities**: - Recognizes problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team - Logs and tracks calls using a problem management database and maintains history records and related problem documentation - Prepares standard statistical reports,...


  • Montevideo, Uruguay XperiencOps Inc A tiempo completo

    About Us:We are delivering cutting-edge solutions to Fortune 500 customers. Our team is passionate about creating innovative technology that drives business growth. We are seeking a highly motivated Technical Support Engineer to provide exceptional support to our enterprise customers while contributing to QA and customer operations automation initiatives.Job...


  • Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.  Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...

  • Head of Technical Support

    hace 4 semanas


    Montevideo, Uruguay David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position: Head of Technical Support Location: Remote/ GMT +4 timezone (+- 1 HR)Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Design and implement a...


  • Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    About the RoleSabre is seeking an exceptional Senior Technical Support Manager to lead our customer support team. This role will be responsible for supervising a team of employees providing support for Sabre's suite of products in a 24/7 contact center environment, from different locations.As a Senior Technical Support Manager, you will supervise employees...

  • Dc Dx

    hace 6 meses


    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • ERP Support Analyst

    hace 6 meses


    Montevideo, Uruguay Advice A tiempo completo

    DLF is a Danish growers' cooperative with more than 150 years of experience in grass and pasture seed breeding. Its research and development programme drives innovative solutions through new high-yielding varieties adapted to our environment, which Uruguayan growers access with the support of a committed local technical team. **We look for**: We are seeking...


  • Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Montevideo, Uruguay SupportYourApp A tiempo completo

    Passionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our team as a Technical Support Consultant and get the most agile digitalized training and emerge into...