Learning and Development Strategist

hace 3 semanas


Montevideo, Montevideo, Uruguay Trafilea A tiempo completo

About the Role:

The Learning and Development Manager at Trafilea is responsible for driving organizational excellence through strategic design, implementation, and management of comprehensive learning and development programs. This role fosters a culture of continuous improvement, talent development, and employee engagement, aligning all initiatives with the company's overall objectives.

Main Responsibilities:

  • Develop and implement learning strategies and programs aligned with quarterly organizational objectives, ensuring a high level of alignment with business needs.
  • Create content to support the diffusion and comprehension of Trafilea's core values and core competencies, and support cultural components in partnership with the VP of People.
  • Design tailored training programs for each department and level of the organization, ensuring alignment with strategic business objectives.
  • Support establishing an extraordinary leadership model to enhance the workplace and reduce attrition.
  • Implement ongoing gamification for critical quarterly people engagement programs.
  • Ensure critical training and development policies are adjusted, documented, and accessible to all contributors.
  • Stay updated on training and development strategies and best practices.

Platforms:

  • Evaluate and implement new training & feedback tools to enhance program delivery.
  • Oversee the improvement of the UX overall training & development platforms.
  • Ensure the regular update of video tutorials and handbooks for critical execution processes.
  • Lead a dedicated team in creating engaging training materials.

Onboarding Improvements:

  • Maintain an onboarding satisfaction score of > 80% overall while reducing initial 3 months turnover score to its minimum.
  • Ensure monthly updates of the onboarding matrix per department and role.
  • Implement and improve onboarding programs for various roles to support rapid headcount growth, with extra focus on Marketing and IT.
  • Act as a learning buddy of all new leaders and SR roles joining the company to ensure smooth knowledge incorporation.
  • Be the final approver of all the onboarding plans for Sr roles to ensure their fast adoption of the main company's methodologies and culture.

Performance Management & Result-Driven Organization:

  • Conduct quarterly performance reviews with > 95% completion by all managers.
  • Implement reviews annually for the leadership team and ensure the execution and delivery of qualitative analysis and reports.
  • Execute OKRs and result-oriented methodologies throughout the organization.
  • Conduct Talent Calibrations twice a year and identify high-performers, high potentials and low performers, ensuring world-class reports to all department leaders and People Business Partners.
  • Ensure constant communication with People Business Partners to discuss performance gaps.
  • Implement career paths for technical and management roles to enhance talent retention and growth opportunities.
  • Own the Mentoring and Hero Leader training programs creating super 2.0 versions of the already existing methodology, materials and curricula.

Strategic Planning and Execution:

  • Collaborate with the definition of the division's OKRs and initiatives quarterly, ensuring a minimum of 85% of completion.
  • Define weekly and quarterly plans, providing regular status reports. Ensure to check status of main training & development processes per department, weekly.
  • Demonstrate strong project management skills, managing multiple responsibilities and priorities effectively.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field. Master's degree or relevant certifications are a plus.
  • Minimum of 5 years of progressive experience in Learning & Development, strongly emphasizing scaling trainings and content management with limited budgets.
  • Proven track record of successfully designing and implementing training programs across multiple business units (hands-on), demonstrating adaptability to various organizational structures and needs. Instructional design certification is a plus for this role.
  • In-depth knowledge of instructional design principles, adult learning theories, and best practices in training methodologies.
  • Strong project management skills with experience in managing complex, cross-functional initiatives.
  • Exceptional content development and management skills, including the ability to create engaging and impactful learning materials.
  • Familiarity with various learning management systems (LMS) and other training delivery platforms.
  • Demonstrated experience in scaling training programs to support rapid organizational growth.
  • Proven ability to adapt training strategies to meet the unique needs of different business units while maintaining consistency in quality and content.
  • Strong leadership skills with a track record of building and leading high-performance teams.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.
  • Good prioritization skills and a tolerance for frustration are key to surviving in the fast-paced and dynamic environment of a very young company like ours.
  • Experience in creating and delivering presentations and training sessions to diverse audiences.
  • Familiarity with e-commerce, technology, or a similar industry is highly desirable.
  • Understanding of global workforce dynamics and cultural considerations in training design.


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