Learning & Development Strategist
hace 1 mes
About the Role:
The Learning & Development Strategist will drive organizational excellence through the strategic design, implementation, and management of comprehensive learning and development programs. This role will foster a culture of continuous improvement, talent development, and employee engagement, aligning all initiatives with the company's overall objectives.
Main Responsibilities:
- Develop and implement comprehensive learning strategies and programs aligned with quarterly organizational objectives, ensuring alignment with business needs.
- Create content to support the diffusion and comprehension of our core values and core competencies and support cultural components.
- Design tailored training programs for each department and level of the organization, ensuring alignment with strategic business objectives.
- Support establishing an extraordinary leadership model to enhance our workplace and reduce attrition.
- Implement ongoing gamification for critical quarterly people engagement programs.
- Ensure critical training and development policies are adjusted, documented, and accessible to all contributors.
- Stay updated about training and development strategies and best practices.
Platforms:
- Evaluate and implement new training & feedback tools to enhance program delivery.
- Oversee the improvement of the UX overall training & development platforms.
- Ensure the regular update of video tutorials and handbooks for critical execution processes.
- Lead a dedicated team in creating engaging training materials.
Onboarding Improvements:
- Maintain an onboarding satisfaction score of > 80% overall while reducing initial 3 months turnover score to its minimum.
- Ensure monthly updates of the onboarding matrix per department and role.
- Implement and improve onboarding programs for various roles to support rapid headcount growth, with extra focus on Marketing and IT.
- Act as a learning buddy of all new leaders and SR roles joining the company to ensure smooth knowledge incorporation.
- Be the final approver of all the onboarding plans for Sr roles to ensure their fast adoption of the main company's methodologies and culture.
Performance Management & Result-Driven Organization:
- Conduct quarterly performance reviews with > 95% completion by all managers.
- Implement reviews annually for the leadership team and ensure the execution and delivery of qualitative analysis and reports.
- Execute OKRs and result-oriented methodologies throughout the organization.
- Conduct Talent Calibrations twice a year and identify high-performers, high potentials and low performers, ensuring world-class reports to all department leaders and People Business Partners.
- Ensure constant communication with People Business Partners to discuss performance gaps.
- Implement career paths for technical and management roles to enhance talent retention and growth opportunities.
- Own the Mentoring and Hero Leader training programs creating super 2.0 versions of the already existing methodology, materials and curricula.
Strategic Planning and Execution:
- Collaborate with the definition of the division's OKRs and initiatives quarterly, ensuring a minimum of 85% of completion.
- Define weekly and quarterly plans, providing regular status reports. Ensure to check status of main training & development processes per department, weekly.
- Demonstrate strong project management skills, managing multiple responsibilities and priorities effectively.
Support to People Operations and PPAEC:
- Partner with MTKTG People Business Partner to ensure the execution of all training & development strategies by providing real-time information and reports to tackle opportunities.
- Ensure the correct partnerships between the team and their PPAEC and People Operations counterparts to guarantee the correct information flows to drive execution.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field. Master's degree or relevant certifications are a plus.
- Minimum of 5 years of progressive experience in Learning & Development, strongly emphasizing scaling trainings and content management with limited budgets.
- Proven track record of successfully designing and implementing training programs across multiple business units (hands-on), demonstrating adaptability to various organizational structures and needs. Instructional design certification is a plus for this role.
- In-depth knowledge of instructional design principles, adult learning theories, and best practices in training methodologies.
- Strong project management skills with experience in managing complex, cross-functional initiatives.
- Exceptional content development and management skills, including the ability to create engaging and impactful learning materials.
- Familiarity with various learning management systems (LMS) and other training delivery platforms.
- Demonstrated experience in scaling training programs to support rapid organizational growth.
- Proven ability to adapt training strategies to meet the unique needs of different business units while maintaining consistency in quality and content.
- Strong leadership skills with a track record of building and leading high-performance teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.
- Good prioritization skills and a tolerance for frustration are key to surviving in the fast-paced and dynamic environment of a very young company like ours.
- Experience in creating and delivering presentations and training sessions to diverse audiences.
- Familiarity with e-commerce, technology, or a similar industry is highly desirable.
- Understanding of global workforce dynamics and cultural considerations in training design.
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