Empleos actuales relacionados con Supervisor Product Support - Montevideo - Sabre
-
Product Support Analyst I
hace 15 horas
Montevideo, Montevideo, Uruguay Sabre Corporation A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Product Support Analyst I
hace 15 horas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Product Support Analyst I
hace 15 horas
Uruguay - Montevideo-Zonamerica Bldg. Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Supervisora
hace 2 semanas
Montevideo, Uruguay GRUPO TALENTOS SA A tiempo completo**Responsabilidades**: Lograr objetivos pre determinados, establecer buen vinculo con equipo de promotoras y publico en general. Desarrollar tareas de Marketing y Promoción de diferentes productos y servicios. Planificar acciones de acuerdo a demanda del cliente. Realizar informes diarios y relevamiento de stock. Funciones La supervisora tendrá grupos de...
-
Desktop Support Lead
hace 1 semana
Montevideo, Uruguay Sportradar A tiempo completo**Company Description** We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. We are currently seeking a Supervisor to lead...
-
Customer Support
hace 1 semana
Montevideo, Uruguay Grupo Myth A tiempo completoEstamos en busqueda de un Customer Support. Tendra como responsabilidad garantizar el correcto uso a través de la asistencia reactiva y correctiva a los clientes activos. Reportar y dar seguimiento de la cartera de clientes asignada a las distintas áreas. Debe ser un experto en el producto, centrado en los objetivos del cliente. Responsabilidades...
-
Kyc Supervisor
hace 1 semana
Montevideo, Uruguay Citco A tiempo completo**About Citco**: For more than 75 years, we have been at the forefront of the corporate services industry, serving dynamic companies with sharp thinking, foresight, and unmatched expertise. That tradition continues today and into the future as we carve new paths and help shape the future of our industry. **About the Team & Business Line**: For over 75 years...
-
Supervisor/a Comercial
hace 2 semanas
Montevideo, Uruguay Curbelo - Cianci & Asociados. A tiempo completoBuscamos un/a supervisor/a comercial con marcado perfil comercial. Procuramos una persona con entusiasmo, visión práctica y analítica, para coordinar y resolver eficazmente las distintas situaciones y desafíos. Deberá liderar al equipo de colaboradores, asistir en la toma de decisiones y concebir mejores formas de desarrollar los procesos, con foco en...
-
Application Support Specialist
hace 2 días
Montevideo, Uruguay Internova Travel Group A tiempo completoOverview: Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage...
-
Supervisor de Logística
hace 2 semanas
Montevideo, Uruguay Bitali A tiempo completoNos encontramos en la búsuqeda de un Supervisor de logística para sumar a nuestro equipo de trabajo de Supply Chain Uruguay. La búsqueda se orienta a estudiantes o graduados de carreras afines. Entre sus principales responsabilidades se encuentran: Supervisión Integral de la Operacion Logistica de los canales B2B o B2C. Planificar la operación...
Supervisor Product Support
hace 2 semanas
Job Family:
Product Support
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey
Team Description
Oversees Customer Care’s global support operation, ensuring the delivery of outstanding customer service and support on Sabre Hospitality products. Supervises representatives that are answering customer inquiries through live and online communication channels. Ensures representatives are properly trained and developed to needed knowledge and process standards, drives individual and team performance, helps build support strategy and participates in special projects focused on technology and innovation.
- Plan, organize and supervise the effective execution of the support operation, including staffing decisions for standard and irregular operations.
- Organize new, recurrent and advanced agent training based on knowledge needs and top contact drivers
- Plan employee development based on skills, performance and market challenges
- Identify and develop individual and group strengths and weaknesses
- Monitor for group and individual performance, coaching and counseling
- Perform regular evaluations and conduct feedback discussions
- Establish and foment a culture of teamwork and cooperation
- Resolve Human Resources related issues
- Responsible for interviewing and hiring new staff
- Motivate employees and recognize team and individual achievements
- Is effective in a variety of formal presentation settings: one-on-one, small/large groups, with peers, direct reports, bosses and senior leaders.
- Ensures that Customer Care related KPIs are met and is responsible for adherence to budget and forecasts
- Coordinates with Product Management to ensure better customer adoption and raise visibility on customer and product issues
Qualifications and Education Requirements
- Advanced level of spoken and written English
- Prior Customer support experience and excellent phone etiquette
- Prior people management experience
- Analytical mindset and open to work under pressure with deadlines
- Good computer knowledge of Microsoft systems and other complex systems
- Excellent communications and interpersonal skills
- Skilled at priority setting
- Strong organizational, planning and time management skills
- Skilled at employee coaching, motivation and development
**Benefits**:
- Work in modern Zonamerica campus alongside all the amenities it has to offer
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
Stay connected with Sabre Careers
LI-Hybrid#LI-VP1
