Specialist Business Travel Americas

hace 2 semanas

Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

**Main O**bjecti**v**e of t**h**e **P**osi**t**ion**:
Responsible for supporting the global travel strategy and ensuring its implementation and compliance throughout the Americas region.

**M**ain **T**as**k**s**:

- Responsible for vendor management to ensure compliance with the SLAs defined globally and regionally, and the quality of the contracted service.
- Route through the appropriate channels all escalated problems and queries about travel reservations, claims and traveler experience in general.
- Responsible for communications to management, travelers, and stakeholders in the region, on relevant issues related to corporate travel.
- Advise and support businesses to maximize business productivity and minimize travel costs, deploying analysis tools and management reports.
- Design and conduct user training aligning with the travel agency and travel suppliers.
- Represent the area with internal audits with the guidance of Global Travel Management and Legal Entity. Interface with T&E to collect evidence.
- Formulate and ensure validity and compliance of the policies established in the region, aligned with global policies.
- Improve overall regional and global travel experience by implementing global/regional projects and initiatives. Examples: RFPs, customer satisfaction improvement, among others.
- Ensure and control the correct processing of supplier travel expenses.

**M**ini**m**um **E**d**u**cation and **Q**u**alifica**t**ion **R**e**q**ui**r**ements for **t**he **P**osition**:

- Graduated from University Careers related to the role. Graduate of Postgraduate (valued).
- Advanced in Spanish, English, and Portuguese.
- Advanced in Microsoft Office and SAP R/3.
- Effective communication, planning and prioritization, dealing with different stakeholders, customer focus, capable of ensuring on time-in full services delivery.

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