Empleos actuales relacionados con Team Lead Technical Application Support - Montevideo - Sabre

  • Technical Team Lead

    hace 7 días

    Montevideo, Uruguay DataArt A tiempo completo

    Montevideo- Remote.Brazil- Remote.Colombia- Remote.LATAM- Small team (1-10 people)- Position overviewA leading provider of technology-enabled services for the insurance industry is looking for a self-motivated, talented, proactive Technical Team Lead. Responsibilities - Lead the implementation of the solution’s architecture from ideation to completion -...

  • Application Technical Support

    hace 1 semana

    Montevideo, Uruguay Sabre A tiempo completo

    Under direct supervision, provides first and second level support for both external and internal customers worldwide, regarding questions on technical aspects of the following Sabre Products: TripCase, Sabre Virtual Payments, Safepoint, Quality Control & Ticketing, and Post Booking Automation. Follows-up and escalates unresolved problems to Product and...

  • Client Support Team Lead

    hace 21 horas

    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Team Lead** **RedMas Tirkel Uruguay** | **Full Time** **OBJECTIVES** The Client Support Team Lead will play an essential role in supporting Commercial Teams, clients, and partners with operational processes, and platform support, to excel in customer satisfaction and improve results for all segments of clients. The Team Leader must partner...

  • Lead Technical Product Support Specialist

    hace 6 días

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Technical Customer Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...

  • Supervisor Technical Application Support

    hace 1 semana

    Montevideo, Uruguay CAE Inc. A tiempo completo

    **Role and Responsibilities** **Rôle et responsabilités** CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Our flight services business delivers software solutions to more than 150 airline customers. **Here are few reasons why folks love working at CAE!**: - Meaningful work...

  • Customer Support Lead

    hace 5 días

    Montevideo, Uruguay Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

  • Technical Backoffice Support

    hace 2 semanas

    Montevideo, Uruguay Nordex SE A tiempo completo

    **ABOUT THE NORDEX GROUP**: The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 35 years. With more than 37 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National...

  • Technical Support Specialist

    hace 4 días

    Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...

  • Team Lead, Gsc

    hace 4 días

    Montevideo, Uruguay Merck A tiempo completo

    Aplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...

Team Lead Technical Application Support

hace 2 semanas

Montevideo, Uruguay Sabre A tiempo completo

**Job Title**:Team Lead Technical Application Support**:
**Location**:
ZonAmerica, Montevideo, UY

Remote Options (if applicable):
**Req ID**: 58942

**Job Family**: Information Technology/Software Development

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey

Under general supervision, provides technical direction to internal teams and external customers. Works in collaboration with customer facing teams and Engineering to resolve complex issues. Accountable for quality assurance and technical coaching of L1/L2. Delivers mentoring sessions and product specific trainings to increase product knowledge and customer service skills. Handle system outages from a technical perspective and internal/external customer communications. Contribute in the process to prioritize problems regarding system bugs. Is in charge or collaborates on handling team technical communications and developing new technical procedures to drive efficiencies. Ability to multitask and handle tough deadlines are required. Works on multidisciplinary projects representing the care organization. Actively participates in Product Success forums, providing feedback and recommendations with a customer-centric approach.

This position requires on-call duties.

Main tasks:

- L2 INK support lead resource: specialized customer facing and internal escalation role aiming to support Radixx Go/INK products.
- Operationally focused on processing case volumes through triaging, prioritization, and knowledge transfer.
- Helps support and resolve critical escalations.
- Collaboration with key stakeholders across TEO, Engineering, PSCS, Sales/Account teams as needed.
- Understanding of customer and market importance to help prioritize.
- Attend internal meetings representing INK/GO expertise.
- Helps build GO/INK knowledge repository for internal and external consumption.
- Knowledge of API integration into Radixx eco system.
- Continuous learning across other key Radixx/Sabre products and solutions, must learn RES and Ezy.

**Job Requirements**:

- Good troubleshooting / investigation skills and ability to think outside the box.
- Excellent communication skills (written and verbal); produces technical documents and user guides. Ability to present technical information or reports in a friendly language.
- Proficient fluency in written and spoken English is required.
- Sabre technology domain knowledge desired but not mandatory.
- Understanding of development languages and scripting.

**Benefits**:

- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

**Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn**

LI-VP1

LI-Hybrid

**Job Segment**:Technical Support, CSR, Manager, Quality Assurance, Consulting, Technology, Management