Retention & Account Manager I CFDs Industry I Uruguay Market
hace 2 semanas
Overview We are seeking a proactive and relationship-oriented Retention & Account Manager to join our growing team. This role is responsible for maintaining strong client relationships, ensuring excellent service delivery, and executing retention strategies that enhance customer loyalty and lifetime value. The ideal candidate will have prior experience in client relationship management, account management, or customer retention within the financial services, fintech, or FX & CFDs industry. Fluency in English is required; additional language proficiency is considered an advantage. What will you do: Client Retention & Relationship Management Build and sustain long-term relationships with existing clients to ensure consistent engagement and satisfaction.Act as the main point of contact for assigned accounts, offering prompt and professional client support.Implement retention initiatives to reduce churn and enhance client loyalty.Identify potential at-risk clients early and apply proactive measures to retain them. Client Engagement & Business Growth Understand clients trading behavior, preferences, and needs to provide tailored solutions and recommendations.Introduce clients to new platform features, promotions, and services that enrich their trading experience.Conduct regular follow-ups and account reviews to encourage continued activity and relationship growth.Upsell or cross-sell company products and services based on client profiles and market opportunities. Cross-Team Collaboration & Reporting Collaborate with the Sales, Marketing, and Customer Support teams to ensure a smooth and consistent client experience.Maintain detailed and accurate client information in the CRM system.Track and analyze retention metrics to identify trends and areas for improvement.Provide management with regular feedback and retention performance reports. Who are we looking for: Bachelors degree in Business, Marketing, Communications, or related field.Minimum 1 year of experience in account management, client services, or retention (preferably in the FX, CFDs, or fintech sectors).Excellent communication, interpersonal, and problem-solving skills.Proven ability to build trust and maintain strong professional relationships.Goal-oriented and self-motivated, with a client-centric mindset.Experience working with CRM and client engagement tools.Fluency in English (additional languages are highly valued, depending on market focus).Flexibility to work across different time zones or regional markets as required. What We Offer Competitive base salary and performance-based incentives.Opportunity to play a strategic role in expanding and strengthening client retention across global markets.A diverse, multicultural, and collaborative environment.Career development and training opportunities in a dynamic, fast-growing industry.
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Retention & Account Manager I CFDs Industry I Uruguay Market
hace 2 semanas
Montevideo, Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completoOverview We are seeking a proactive and relationship-oriented Retention & Account Manager to join our growing team. This role is responsible for maintaining strong client relationships, ensuring excellent service delivery, and executing retention strategies that enhance customer loyalty and lifetime value. The ideal candidate will have prior experience in...
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Montevideo, Montevideo, Uruguay SummitNext Technologies A tiempo completoOverviewWe are seeking a proactive and relationship-oriented Retention & Account Manager to join our growing team. This role is responsible for maintaining strong client relationships, ensuring excellent service delivery, and executing retention strategies that enhance customer loyalty and lifetime value.The ideal candidate will have prior experience in...
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Country Manager I CFDs Industry I Uruguay Market
hace 2 semanas
Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completoJob Overview: Our client is looking for a dynamic and results-driven Country Manager to lead and expand it's presence in the FX & CFDs brokerage industry. The ideal candidate will have a proven track record in business development, team leadership, marketing strategy execution, and P&L management. This role requires at least three years of business...
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Country Manager I CFDs Industry I Uruguay Market
hace 2 semanas
Montevideo, Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completoJob Overview: Our client is looking for a dynamic and results-driven Country Manager to lead and expand it's presence in the FX & CFDs brokerage industry. The ideal candidate will have a proven track record in business development, team leadership, marketing strategy execution, and P&L management. This role requires at least three years of business...
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Country Manager I Cfds Industry I Uruguay Market
hace 7 días
Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completo**Job Overview**: This role requires at least three years of business development experience in FX & CFDs and an additional two years of experience managing a team of BDMs and marketing strategies. **What will you do**: - Develop and implement a comprehensive business strategy to grow market share and revenue. - Lead and manage a team of Business...
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Montevideo, Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completoWe are looking for a Conversation & Activation Manager to connect with prospects, activate them into engaged users, and retain them as loyal customers. In this role, you will handle the full lifecycle from initial outreach to onboarding, conversion, and long-term relationship management, ensuring a seamless and personalized experience for Spanish and...
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Business Development Manager
hace 2 semanas
Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completoOverviewWe are looking for an energetic and driven Business Development Manager to join our growing team in the FX & CFDs brokerage industry. This is an exciting opportunity for an ambitious professional with minimum 1 year of experience in FX & CFDs sales or business development to take the next step in their career. You will be responsible for hunting new...
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Montevideo, Uruguay SummitNext Technologies Sdn Bhd A tiempo completoWe are looking for a Conversation & Activation Manager to connect with prospects, activate them into engaged users, and retain them as loyal customers. In this role, you will handle the full lifecycle from initial outreach to onboarding, conversion, and long-term relationship management, ensuring a seamless and personalized experience for Spanish and...
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Account Manager
hace 4 días
Montevideo, Montevideo, Uruguay Zyte A tiempo completoAt Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve...
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Account Manager
hace 1 semana
Montevideo, Uruguay dLocal A tiempo completo**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
