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Global Hub Operations Subject Mater Expert
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About Syngenta
Syngenta is a global leader in agricultural innovation with a presence in more than 90 countries. Syngenta is focused on developing technologies and farming practices that empower farmers, so they can make the transformation required to feed the world's population while preserving our planet. Its bold scientific discoveries deliver better benefits for farmers and society on a bigger scale than ever before. Guided by its Sustainability Priorities, Syngenta is developing new technologies and solutions that support farmers to grow healthier plants in healthier soil with a higher yield. Syngenta Crop Protection is headquartered in Basel, Switzerland; Syngenta Seeds is headquartered in the United States. Read our stories and follow us on LinkedIn, Instagram & X.
Job DescriptionAt Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta's P&S Team is seeking a Global Hub Operations Subject Mater Expert in Montevideo, Uruguay. This role will support the delivery of service quality and operational excellence for Americas region (including LATAM) as a Hub Operations SME. Drive continuous improvement, manage escalations, and provide expert guidance on processes, systems, and new initiatives while supporting global project implementation.
Accountabilities
- Act as subject matter expert in Hub operation areas and build capability in SAP transactions to support standard hubbing and exceptional scenarios.
- Oversees Capgemini performance providing necessary process and system training. Manage escalation and service issues.
- Collaborating with other team members in global hub operation, contributing to consistency and accuracy of standard operating procedures for outsourced services and support process adherence reviews. Actively contribute to best practice exchange across the regions.
- Work closely with other P&S stakeholders (including Logistics, Customs, Planning, Supply Chain Management, Direct Procurement) on cross-functional initiatives, and in support of the transactional design and implementation of new flows / projects (e.g. S4HANA).
- Deliver continuous improvement projects, working with other members of global hub operation, Europe Order Management & wider P&S teams to drive efficiencies in Intercompany processes.
Required
- Bachelor's degree in Business Management, supply chain or equivalent.
- Languages: English mandatory, additional languages are an asset.
- 3-5 years of experience in Customer Service & Order Management roles, planning or other supply related areas. Experience in a hubbing setup will be of benefit.
- Sound understanding of SAP order flows, intercompany processes and preferably experienced in a hubbing setup.
- Experience in supporting / contributing in cross-regional and cross-functional relationships and projects.
- Good understanding of Finance elements in Syngenta, particularly Transfer Pricing (desirable).
- Basic understanding of foreign trade (desirable).
Desired
- Accountability – hold themselves and other accountable for short / long terms results.
- Curiosity – look beyond the obvious, seek new / different ways of doing things, curious to understand the bigger picture, the connected functions.
- Courageous – acting decisively making trade-offs even in the face of uncertainty.
- Collaboration – Team player, drive connections cross functionally and cross regionally.
What We Offer
- A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical, Dental & Vision) that starts your first day.
- Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Important:
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Beyond just believing in the power of diversity, Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version, building an increasingly welcoming and productive environment.
All qualified candidates will be considered for our positions, without distinction of race, gender, age, nationality or disability
*This position will not provide relocation support.
*This position will require immediate availability.
Be part of a leading company that brings the potential of plants to life.
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