Systems Integration Specialist Ii
hace 2 semanas
Job Family:
Technical Customer Support
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Today, Sabre is creating a new marketplace for personalized travel.It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers.
Join our journeySabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA. we serve customers in more than 160 countries around the world. At Sabre, we make travel happen.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Today, we're creating a new marketplace for personalized travel.It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.
Join our journeyTeam Description
- Sabre Hospitality Solutions
The Integration team is responsible for the integration of enterprise-wide products to help support our customers.
We are a global team of specialists that work with hotel customers and third party vendors to integrate their systems with Sabre products.
Oversees the completion of customer solutions and strategies based on the analysis of the customer's business goals, objectives, needs and general business environment.
Provides project and technical experience.Role and Responsibilities
- Perform integration of hotels with third party systems, like Central Reservation Systems, Property Management Systems and Revenue Management Systems.
- Manage a set of cases, on time and with high quality.
- Work with internal and thirdparty resources to execute on the delivery of multiple Hospitality Solutions projects.
- Ensure high quality, time sensitive integrations are performed with great customer service.
- Manage SLA's and on time delivery of services using Salesforce.
Requirements:
- Advanced English level both verbal and written
- 35 years' experience integrating or onboarding customers in a complex product environment.
- Good working knowledge of Central Reservation Systems, Property Management System and/or Revenue Management
- Technical skills, including ability to read and understand log files, send test messages, troubleshooting connectivity issues.
- Ability to manage a case load within Salesforce. Includes proper follow up with customers and vendors.
- Have strong written skills to be able to contribute to documentation updates that support the team.
- Familiar with API products like SOAPUI/Postman.
Benefits:
- Work in modern Zonamerica campus alongside all the amenities it has to offer
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
LI-Remote#LI-TJ1
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