Product Security Specialist

hace 7 meses

Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

About the Team:
As a Product Security Specialist reporting into the Security Experience Team, your goal is to help customers and internal employees with both security issues related to the UKG Pro product and general IT Security issues.
About the Role:
Working from a case queue, you will proactively reach out to customers and internal employees to raise their awareness to security related events, feature, and configurations. Additionally, you will react to customer and employee Security questions and observations related to the use of our products and daily operations.
- Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve, or provide security solutions for problems reported by customers.
- Provide outstanding quality support to internal and external customers with a high degree of satisfaction and technical expertise, with thorough and timely response.
- Acquire, maintain, and expand knowledge related to customer configurations and product use for various products and services UKG delivers on.
- Documents technical escalations intended to be sent to other teams to ensures a smooth transition of issues when issues are beyond your ability to resolve.
- Initiates Personal development and traceable efforts made to expand self-development in the Cyber Security field.

**Qualifications**:
About You:
Basic Qualifications:

- 1-2 years of experience in a technical customer support position.
- Understands and can explain basic security concepts and cloud computing to a person who is not familiar with these concepts.
- Has a proven track record of having tough customer conversations and has shown the ability to handle multiple priorities in a fast-paced environment.

Preferred Qualifications:

- Knowledge of HR and/or Payroll functions
- Able to handle difficult or sensitive situations with customers.
- Familiarity with general security features available to UKG customers (MFA; IP Filtering: SSO; various security settings) preferred and can explain basic Cyber Security concepts.
- Bachelor’s Degree or equivalent work experience.
- Possesses a clear and understandable pattern of speech and writing skills consistent with the needs of a technical support position.
- Team player: collaborative, seeks input, accepts, and incorporates feedback from others, and freely offers assistance.
- Ability to follow team talk tracks related to sensitive and delicate conversations.

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

  • Product Line Specialist

    hace 7 meses

    Montevideo, Uruguay Quantik A tiempo completo

    ¿Eres un apasionado del Networking y la Seguridad? ¿Quieres formar parte de una empresa que está a la vanguardia en soluciones tecnológicas? ¡Esta es tu oportunidad! ¡Buscamos **Ingeniero de preventa para el area de Networking & Security!** **Requisitos**: - Egresados de Ingeniería Eléctrica, Telecomunicaciones u otras licenciaturas o técnicaturas...

  • Content Creation Specialist

    hace 7 meses

    Montevideo, Uruguay Product Perfect, LLC A tiempo completo

    **Product Perfect** is a leading software consulting firm, headquartered in Southern California. We're currently seeking a **Content Creation Specialist **to for a startup client in stealth mode. This role can be performed remotely, but requires **at least 4 overlapping working hours with Pacific Standard Time, UTC 08:00**. **Responsibilities**: - Create...

  • Diplomatic Security: Foreign Service Security

    hace 7 meses

    Montevideo, Uruguay US Department of State - Agency Wide A tiempo completo

    **Duties**: Security Technical Specialists (STS) provide support for and assist in worldwide technical security programs to maintain and provide protection for Department of State personnel and facilities from technical espionage, acts of terrorism, and crime. The duties of a Security Technical Specialist (STS) vary according to the size of the post and the...

  • Security Engineer

    hace 7 meses

    Montevideo, Uruguay Delivery Hero A tiempo completo

    About the opportunity Como parte de nuestro equipo de seguridad informática, tu misión será proteger los activos bajo la custodia de PedidosYa de cualquier uso abusivo de las tecnologías de la información. Te integrarás a un equipo de ingenieros en computación especializados en seguridad que reporta directamente al CISO de PedidosYa. Qué desafíos...

  • Security Relations Specialist Ii

    hace 7 meses

    Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Business Intelligence Specialist

    hace 2 semanas

    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    As a Business Intelligence Specialist you will work with all business units and products to help make better business decisions based on reliable information. The Business Intelligence Specialist will help strategize, architect, and implement solutions to meet Entravision's growing internal demand for accurate, accessible data. **Responsabilities**: - Lead...

  • Application Security Engineer

    hace 7 meses

    Montevideo, Uruguay dLocal A tiempo completo

    **Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...

  • Senior App Information Security

    hace 2 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Senior APP Information Security**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): **Req ID**: 58472 **Job Family**: Information Technology/Software Development Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices...

  • Technical Product Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Product Specialist

    hace 7 meses

    Montevideo, Uruguay CAE A tiempo completo

    **Role and Responsibilities** **About CAE** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global...

  • Client Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Specialist - Meta** **RedMas Argentina** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...

  • Product Specialist

    hace 7 meses

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Client Support Specialist

    hace 7 meses

    Montevideo, Uruguay Entravision A tiempo completo

    OBJECTIVES The Client Support Specialist for Meta will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer complaints, comments, and requests. To ensure success as a client support...

  • Technical Product Support Specialist Iii

    hace 1 semana

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Contributor Product Specialist

    hace 6 días

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Contributor Product Specialist**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59233 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...

  • Field IT Support Specialist

    hace 5 días

    Montevideo, Uruguay Johnson Controls A tiempo completo

    **Job Details** En ADT Security Services, compañía de Johnson Controls nos encontramos en la búsqueda de un Field IT Support Specialist para nuestras oficinas en Montevideo. Reportando directamente al Manager del área, sus funciones son: - Ser el responsable de mantener el área de IT en Uruguay, capaz de mantener activos los distintos sistemas de la...

  • Technical Product Support Specialist

    hace 7 meses

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Product Training Specialist Ii

    hace 7 meses

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Product Review Research

    hace 6 días

    Montevideo, Uruguay Remoteco A tiempo completo

    **PLEASE APPLY THROUGH THIS LINK**: Overall Goal: Assist The Rehab Guys to become the “Consumer Reports of Medical Equipment” by creating memorable, comprehensive product reviews (both long-form written and short-form video format) that contain amusing / humorous / insightful characteristics that cause people to want to share and link to the reviews...

  • Sr Product Training Specialist

    hace 7 meses

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...