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Desktop Support Technician
hace 4 semanas
Our client's purpose is people. They serve global brands around the globe and have more than 12.000 employees in more than 160 countries. Their people-centric strategy was recognized as they gained many "Best Places to work" prizes in 2020.
We are recruiting a Desktop Support Technician to work from our client's office in Montevideo, Uruguay. The professional must have 3+ years of experience. This is an initial 6 months contract with the possibility of extension. Check the details below.
You will provide internal technical end-user hardware and technical support for employees worldwide utilizing strong analytical skills. Quickly and efficiently triage, diagnose, escalate, and/or resolve incidents and requests, virtually and at onsite locations. Assist with monitoring and managing inbound unassigned IT contact queues for incidents and requests.
**Requirements**:
- 3+ years of experience triaging, diagnosing, escalating, and/or resolving technical hardware incidents and requests
- Technical proficiency with major end-user hardware vendors, specifically Dell and Apple.
- Demonstrated device imaging and provisioning experience. Preference for experience with Microsoft SCCM, MDT, WDS administration for imaging, management & client patching as needed.
- Support over video conference (remote with quick fixes and triages of issues)
- Install, configure, test, maintain, monitor, and troubleshoot end-user devices and related hardware and software to meet delivered requirements for desktop service level.
- Technical proficiency in troubleshooting Windows10, Apple OSX, and Office365.
**Extras**
- Bachelor’s degree in Computer Science, Information Systems or Engineering
**Opportunity**
- 6 months Contract + Possibility of extension. Competitive Pay in Local Pesos.
- Location: 100% office work, in, Montevideo, Uruguay
**Got Interested? **Get in contact with the Headhunter Breo Cordeiro and schedule a conversation.
**Job Types**: Full-time, Contract
Contract length: 6 months
Application Question(s):
- Are you ok working 100% at the office? (this is not a remote position)
**Experience**:
- Apple / iOS: 1 year (required)
**Language**:
- English (required)
