Infrastructure Support

hace 3 semanas


Montevideo, Uruguay Intermedia A tiempo completo

We are looking for a dynamic and enthusiastic Infrastructure Support to join our Infrastructure area.

You’ll join a high-performing multicultural team that gets continuous training and collaborates in a fast-paced environment.

As a part of our Infrastructure area, you’ll have the opportunity to get to know diverse technologies in depth and to carry on building your knowledge.

**Role responsibilities**:

- Provide support to internal company users.
- Attend reported incidents and manage tickets
- Carry out preventive and reactive maintenance work.
- Manage the infrastructure inventory to meet the needs of the company.
- Design and document processes, procedures, and rules to carry them out in a productive, timely, and effective manner.
- Assist different areas in everything related to IT infrastructure.

**Requirements**:

- 2+ years of experience in similar roles.
- Knowledge of Windows Server and Azure.
- Knowledge of networks and computer repair and maintenance.
- Professional English level.

**We value**:

- Microsoft certifications MCP, MCSA, MCSE (Windows Server, Windows Desktop, Office365, Azure, SQL Server, System Center, Team Foundation Server).
- Cisco certifications (CCNA, etc).
- Fortinet NSE certifications.
- Network administration.
- Knowledge of inventory management and system monitoring tools (PRTG, GLPI, OCS Inventory).

**Office Hours**:

- Full time availability from Monday to Friday, 9 am to 6 pm (We offer flextime).

**How we work**:
You will be part of an amazing team, where we value doing the right thing. At Intermedia, we develop a continuous feedback and communication culture, which makes us all feel a strong sense of belonging.

Our main goal is to enjoy what we do. We work together on a defined learning path, empowering our collaborator’s creativity and abilities, to build high performing teams.

We offer Summum health insurance, English training, additional days off for studying and many benefits more
- This announcement includes all people registered in the “National Register of persons with disabilities” (Law 19.691) that fits the position._

**Role responsibilities**:

- Provide support to internal company users.
- Attend reported incidents and manage tickets
- Carry out preventive and reactive maintenance work.
- Manage the infrastructure inventory to meet the needs of the company.
- Design and document processes, procedures, and rules to carry them out in a productive, timely, and effective manner.
- Assist different areas in everything related to IT infrastructure.
- This announcement includes all people registered in the “National Register of persons with disabilities” (Law 19.691) that fits the position._



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