Application Support- Montevideo
hace 6 meses
We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.
Right now, we are looking for an **Application Support**, to join our team at Globant
**You will get the chance to**:
- Support operation/client´s day-to-day requests and issues within established SLAs.
- Monitor all related systems metrics and resources while keeping track of infrastructure and operational usage for improvements.
- Take ownership of complex technical tasks, processes and deployments of releases and patches.
- Analyze and identify recurrent issues.
- Deal with clients, vendors and all IT sectors involved, ensuring the service quality and keeping a high level of customer satisfaction and professionalism.
- Describe problems in a clear and accurate manner while assisting on its implementation and documenting solutions, following standard communication processes according to best practices of the industry.
- Work as part of a global team.
- Acting as POC of support for operations, clients, vendors and all IT sectors involved on project.
- Evaluate customer’s business requirements, needs and objectives and transform them to company processes, solutions and modules being implemented.
- Able to manage/participate actively in the full cycle of maintenance and enhancements projects, encompassing from the design of the solution through the testing phase
- Analyze and solve complex customer issues related to data and processes.
- Finding the gap between As-Is and To-Be processes (Gap Analysis).
- Coaching of team members in best practices, complex issues resolution,processes, methodologies, scripting / coding / configuration practices, etc.
- Documentation: Review and update the knowledge base, its runbooks, job aids, etc.
- Helping to increase a team´s knowledge by registering new topics and improvements.
**What will help you succeed**:
- Experience working with Windows OS / Unix - Task Manager / CPU Utilization
- DBA process SQL Oracle
- Azure is a plus
- Ansible / PowerShell
- Believe and love what you do.
- Have imagination and love innovating.
- Being flexible & goal oriented.
- Being capable of taking a step back to look at a bigger picture.
- Upper Intermediate English skills.
Are you ready?
- At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality._
-
IT Application Support
hace 6 meses
Montevideo, Uruguay Búsquedas IT A tiempo completoABIERTO Impala REF: #1525 Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of more than 45 strategically located assets and operations in 29 countries, Impala provides critical storage and logistics infrastructure services to...
-
Tier 1 Support
hace 6 meses
Montevideo, Uruguay Montevideo Labs A tiempo completo**Company Description** Are you looking for an opportunity to jump-start your career in a thriving tech industry? Join us at Montevideo Labs | A Blend Company to grow our business and execute our mission to help organizations leverage data and technology to make better decisions. With over 10 years of experience in the field of big data, top US customers...
-
Impala Terminals: IT Application Support Coordinator
hace 6 meses
Montevideo, Uruguay Advice A tiempo completo**Introduction**: Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. **We look for**: Bilingual profiles (in English and Spanish) with more than 4 years of proven experience as Service Delivery Manager with Technical skills to setup an ITSM...
-
Product Support Analyst
hace 6 meses
Montevideo, Uruguay Sabre A tiempo completoDescription Join our team as a Product Support Analyst! Dive into complex challenges for Airlines and Agencies using Sabre's top-notch systems and solutions. Provide tech support, share best practices, and ensure prompt resolutions in a high-speed, fun environment. If you're ready to bring your skills to the next level, apply now! Responsibilities ...
-
Technical Support Specialist
hace 8 meses
Montevideo, Uruguay Selligent Marketing Cloud A tiempo completoTechnical Support Specialists are responsible for providing first-level technical support for the company’s different solutions, delivering an outstanding customer experience through our ticketing system. They are expected to train customers on using our technology, troubleshoot any potential issues, and excel in creative problem-solving, delivering...
-
Senior Consortia Support Expert
hace 1 mes
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleSabre Hospitality Solutions (SHS) is seeking an experienced Senior Consortia Support agent to join our growing product team. Reporting to the Director of Consortia Services, this critical role will support our Acquisition Studio.Key ResponsibilitiesSupport the Consortia team in helping customers, reporting KPIs, and managing hotel group...
-
Product Support Analyst I
hace 3 semanas
Montevideo, Uruguay Sabre A tiempo completoDescription The service and support team maintains direct contact with customers post-sales. Role and Responsibilities: Customer service includes communication via telephone, email, chat or through other social media platforms Supports sales team by developing and maintaining positive customer relations with clients/customers, which can...
-
Technical Product Support Specialist II
hace 3 semanas
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...
-
Senior Consortia Support
hace 2 meses
Montevideo, Uruguay Sabre A tiempo completoDescription : Sabre Hospitality Solutions (SHS) has an exciting opportunity for a creative and experienced Senior Consotria Support agent to join our growing product team. Reporting to the Director of Consortia Services, this will be a critical role supporting our Acquisition Studio. Role and Responsibilities: Responsible for supporting the...
-
Product Support Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout UsSabre is a leading provider of travel technology solutions, connecting airlines, agencies, and other stakeholders in the industry.Job DescriptionWe are seeking a highly skilled Product Support Analyst to join our team. As a Product Support Analyst, you will be responsible for providing technical support, sharing best practices, and ensuring prompt...
-
Technical Customer Support Specialist
hace 6 meses
Montevideo, Uruguay Jules A tiempo completoHi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...
-
Technical Support Engineer
hace 2 semanas
Montevideo, Uruguay XperiencOps Inc A tiempo completoAbout Us:We are delivering cutting-edge solutions to Fortune 500 customers. Our team is passionate about creating innovative technology that drives business growth. We are seeking a highly motivated Technical Support Engineer to provide exceptional support to our enterprise customers while contributing to QA and customer operations automation initiatives.Job...
-
Expert Airline Fares Support Specialist
hace 1 mes
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre, a leading technology company in the travel industry, is seeking a skilled Technical Product Support Specialist III to join its Professional Services Consulting & Support organization.The team, responsible for Offers, Pricing and Revenue Management, requires a Contributor Pricing Business Analyst with experience in the Global Distribution System and/or...
-
Senior Application Security Engineer
hace 6 meses
Montevideo, Uruguay Satellogic A tiempo completoAbout SatellogicSatellogic is a vertically integrated Earth Observation satellite and data company. We design, manufacture, and operate our own fleet of satellites, the Aleph-1 constellation, which delivers high-frequency, high-resolution imagery plus full-motion video. Earth Observation imagery and data are key to monitoring change at scale, informing...
-
Product Support Specialist
hace 2 meses
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleSabre is seeking a highly skilled Product Support Analyst to join our team. As a Product Support Analyst, you will be responsible for providing technical support to our customers, resolving complex issues, and ensuring prompt resolutions in a fast-paced environment.Key ResponsibilitiesConduct logical analysis of customer issues and drive...
-
Front Office Support Coordinator
hace 4 semanas
Montevideo, Montevideo, Uruguay WTW A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Front Office Support Coordinator to join our team at WTW. This role will be responsible for providing exceptional support to our colleagues and clients.About the RoleThe successful candidate will perform a variety of administrative tasks, including call and visitor handling, meeting support,...
-
Product Support Specialist
hace 1 mes
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the Role:As a Product Support Specialist at Sabre, you will be responsible for providing technical support to Airlines and Agencies, utilizing Sabre's top-notch systems and solutions. You will work in a high-speed, fun environment where you can bring your skills to the next level.Key Responsibilities:Conduct logical analysis of customer issues and...
-
API Support Analyst
hace 2 semanas
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...
-
API Support Analyst
hace 5 meses
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...
-
Technical Product Support Specialist III
hace 2 meses
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...