Customer Support
hace 7 meses
Eron International is a 360 payment technology platform for Latin America, Asia and other emerging markets. We operate as a payment processor, making it simple and risk-free for our customers and partners. The biggest gaming, gambling and Forex companies trust Eron International to effortlessly manage their payment expansion and drive payment conversions.
We are looking for a talented customer support assistant to join our commercial team.
**What you will be doing**:
- Analyze their cases and give them a solution.
- Be the contact between the final user and the company.
- Ticket Resolution - E-mail.
- Identify, escalate and solve technical problems together with the IT team.
- Be the point of reference during the night shift.
**Requirements**:
- Proven working experience as a Customer Support Agent (call center environment is a plus).
- Bachelor’s degree preferably.
- Excel skills - intermediate.
- High attention to detail and excellent analytical skills.
- Proactive, teamwork, and service orientated attitude.
- Ability to work under pressure.
What we offer:
- A global environment with teammates living around the worl
- Opportunities in a fast-paced growing company
- Flexible time
At Eron International, everything starts with our values,
Be Direct: We are direct and genuine in all situations
Be Owner: We treat the issues as true owners being accountable for the results
Be Curious: We always ask ourselves what we can do better without settling with the status quo
Be Hero Leader: Lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact
Take risks: We take controlled risks with courage and without fear of being paralyzed by error
Are you a DOER? Come and join the best company ever
Similar Jobs
**Enterprise Sales Manager / Europe**:
- , Spain
**Data Analyst**:
- Madrid, Spain**Sales Manager**:
- Cali, Colombia**Head of Technical Account Manager**:
- Montevideo, Uruguay (Hybrid)
-
Customer Support Lead
hace 7 meses
Montevideo, Uruguay Third-Party Job Posts A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Customer Support Representative
hace 7 meses
Montevideo, Uruguay UPshow A tiempo completo**Responsibilities**: - Execute live event streams for UPshow customers - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to device installation, streaming and connectivity issues, registering for streaming events, all while ensuring customer satisfaction - Collaborate with engineering and product...
-
Customer Product Support
hace 2 semanas
Montevideo, Uruguay Sabre A tiempo completoJob Family: Product Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Technical Customer Support Specialist
hace 7 meses
Montevideo, Uruguay Jules A tiempo completoHi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...
-
Customer Product Support
hace 3 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Customer Product Support**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): Flexible remote options **Req ID**: 58014 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in...
-
Supervisor Customer Care Support
hace 5 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Supervisor Customer Care Support**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): Flexible remote options **Req ID**: 58532 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in...
-
Supervisor Customer Care Support
hace 2 semanas
Montevideo, Uruguay Sabre A tiempo completoJob Family: Product Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Customer Support Analyst
hace 3 días
Montevideo, Uruguay Trafigura A tiempo completo**Main Purpose**:Integrate the Business Support team for retail activities in the region. **Knowledge Skills and Abilities, Key Responsibilities**: Knowledge and Skills: - University Degree or advanced student of International Business, Business Administration or similar. - At least 1 year of previous experience in similar position preferably in...
-
Customer Support Analyst
hace 7 meses
Montevideo, Uruguay Trafigura A tiempo completo**Main Purpose**: Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports and delivers a range of raw materials (including oil and refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets,...
-
Montevideo, Uruguay Prometeo Talent A tiempo completo**Join a Disruptive Startup** RoverPass, a startup in the RV park and campground industry, is revolutionizing the way campgrounds and RV parks drive business. With a property management system and marketing services, they help campgrounds and RV parks attract more customers. As a small and hungry team, they're looking for hands-on individuals to join...
-
Customer Experience
hace 1 semana
Montevideo, Uruguay Topaz A tiempo completo**Customer Experiencie and Support - Fintech** Montevideo-Uruguay **Sobre la Vacante**: Ser parte de Topaz significa asumir el compromiso de contribuir día a día a co-crear soluciones capaces de hacer de la industria financiera un lugar más seguro, dinámico y accesible, para todos y en todas partes. Nuestro amplio ecosistema de soluciones tecnológicas...
-
Customer Success Specialist
hace 7 meses
Montevideo, Uruguay Jules A tiempo completo**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...
-
Technical Support
hace 2 semanas
Montevideo, Uruguay Advice A tiempo completo**Buscamos**: We are seeking a customer-oriented Technical Support to work on behalf of our client to resolve ongoing customer cases. You will work with customers to resolve software issues, collaborate with colleagues to improve constantly, and deliver exceptional customer service. We are looking for professionals who like being part of a global team, are...
-
Azure Customer Support
hace 7 meses
Montevideo, Uruguay Tata Consultancy Services A tiempo completoWe are hiring people oriented in the IT filed. **Responsibilities**: - Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft software products, and manage relationships with those customers. - Be flexible to work in different shifts. - Use trace...
-
Customer Support Analyst
hace 2 días
Montevideo, Uruguay The Descartes A tiempo completoIn this position you will be playing a key role in supporting GreenMile solutions to customers both domestically and internationally, as well as supporting the implementation team in their software implementation projects. Key areas of responsibility will include: diligently to identify and reproduce potential software issues and present solutions to...
-
Customer Streaming Support Representative
hace 7 meses
Montevideo, Uruguay UPshow A tiempo completo**Responsibilities**: - Build and maintain Everpass events in the UPshow backend, based on master schedule - Execute Everpass live event streams for UPshow customers - Collaborate with engineering and product to evolve our streaming product - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to...
-
Customer Support Executive
hace 2 semanas
Montevideo, Uruguay AGENSI PEKERJAAN JAC SDN. BHD. A tiempo completoMULTINATIONAL WORKING ENVIRONMENT - GOOD EXPOSURE TO WORK IN DIFFERENT COUNTRY - GOOD CAREER PROGRESSION **JOB RESPONSIBILITIES** - Responsible for providing support and issue resolution by ensuring excellent service was provided across all types of communications with existing clients in each region. - You will be answering clients about all technical...
-
Sea Logistics Customer Care
hace 7 meses
Montevideo, Uruguay Kuehne+Nagel A tiempo completoConstruye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. Eres el pilar más importante de nuestro éxito. Tú marcas la diferencia. ** Your Role**: You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market...
-
Customer Streaming Support Representative
hace 7 meses
Montevideo, Uruguay UPshow A tiempo completo**Responsibilities**: - Build and maintain Everpass events in the UPshow backend, based on master schedule - Execute Everpass live event streams for UPshow customers - Collaborate with engineering and product to evolve our streaming product - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to...
-
Technical Support Specialist
hace 9 meses
Montevideo, Uruguay XperiencOps Inc A tiempo completoXperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...