Pasante Customer Experience
hace 3 semanas
Somos responsables del procesamientos y planificación de las órdenes de compra de nuestros clientes y de proyectos inherentes a mejorar nuestro servicio, eficiencia y experiência de entrega.
La propuesta:
Proyecto: Diseñar la forma de trabajar con la alineación de masterdata con nuestro key customers.
- Plan de trabajo con ventas & clientes
- Hacerlo funcionar para que los Customer facing / Ejecutivos de cuenta lo adopten posteriormente.
- Establecer el contacto con los referentes de los clientes en la materia.
- Mejorar la incidencia de las perdidas por desalineación de Masterdata.
- Mejorar el FR (Nível de servicio) visto desde el lado de los clientes.
Herramientas a utilizar:
- Facilidad para manejo de herramientas
- PBI-SAP nível usuario
- Excel y paquete office intermedio - Excluyente
- Carreras afines a ingeniería, administración y ciencias económicas.
Adicionales:
Eventuales reuniones con clientes / equipo de ventas / equipo de customer operation
“El presente llamado comprende a las personas inscriptas en el Registro Nacional de Personas con Discapacidad (ley 19.691), que reúnan las condiciones e idoneidad para el cargo.”
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