Payroll Associate

hace 2 semanas

Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

The Payroll Associate performs payroll-related functions, including processing, tax compliance, review of automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Representative also provides exceptional customer service.
Duties and Responsibilities:

- Performs payroll-related functions, including but not limited to payroll processing, audits, and maintenance
- Adjustments/amendments
- GL Balancing and auditing
- Tax Reconciliation
- Management and Support of employee data file imports (GOAT Files)
- Management and Support of Time File Imports
- Perform audits of import data
- Additional Integration/Interface Support as needed
- Reporting Support
- Complete Peer Reviews
- Processes payroll(s) for multi-frequency Managed Services clients as scheduled
- Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs
- Builds strong partnership with clients by providing superior service
- Participate in cross-training within other departments
- Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
- Develops and maintains awareness of SOC requirements and accountable for compliance of each task performed
- Demonstrates excellent troubleshooting, root cause analysis skills and is able to implement preventative measures
- Reconciles all payroll-related accounts and activities
- Assists with related special projects as required
- Performs other duties as assigned by manager
- Maintain discretion and professionalism with team members and clients
- Quarter End, Year End, and Open Enrollment assistance and task execution

**Qualifications**:
Basic:

- Proficient ability to understand and follow written and verbal English instructions
- 1-3 years of experience in a customer service type environment (payroll experience is a plus)
- 1+ year of basic Microsoft Office Suite of software to include Outlook, Word and Excel, to correspond with clients
- Must be able to go into office 3 days out of the week

Preferred:

- Ability to analyze and resolve problems through effective customer service interface and communication
- Ability to deal effectively with a diverse set of individuals at all organizational levels
- Coordinate multiple tasks simultaneously
- Quickly and easily adapts to change and shifting priorities with enthusiasm

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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