Contributor Product Analyst

hace 3 días

Montevideo, Uruguay Sabre A tiempo completo

**Job Title**:Contributor Product Analyst**:
**Location**:
ZonAmerica, Montevideo, UY

Remote Options (if applicable):
**Req ID**: 58615

**Job Family**: Contact Center

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey

Radixx Analysts are the first point of contact for assistance to airline customers using Radixx products and solutions. We envision very exciting times ahead for our Radixx Team with many learning and growing opportunities. Don’t miss out this chance to join an empowered, energetic, innovative, and future driven department

We provide support through phone, Chat and Client help center portal around the world, hosted in the Radixx system, through Jira cloud (CRM tool) and resources.

**Responsibilities**:

- Case identification, escalation, and coordinating problem resolution, as needed, following documented procedures.
- Conduct first level problem analysis and diagnostics, record call information, maintain histories and resolutions in Jira cloud (CRM Tool) as required.
- Make a conscious effort to contribute value-added service and ideas to our customers.
- Communicate effectively in written and spoken English with co-workers and customers around the world.
- Demonstrate independent problem solving as well as effective team skills.
- Demonstrate a strong commitment to customer service, flexibility, teamwork, and the success of the Support Desk.
- Ability to learn, share and create knowledge.
- Assume responsibility for your own training and increasing their knowledge base as it relates to this position, making a personal commitment to use all resources available to achieve this goal.
- Show intermediate proficiency using Jira cloud tool
- Ensure accurate distribution of work volume among the team
- Demonstrate sense of urgency for sensitive issues
- Ability to handle critical issues, communicate with other teams during the problem resolution process and communicate (notifications) to internal and external customers
- Ability to create and maintain procedural documentation.
- Multi-tasking ability

**Job Requirements**:

- Bachelor's degree or equivalent technical experience strongly desired.
- Basic expertise in technical languages as XML, SOAP, REST or HTML.
- Certifications and/or knowledge with SQL, DB strongly desired.
- Basic Understanding of networking and basic software architecture.
- Strong Airline system knowledge highly desired.
- Understanding of development languages and scripting.
- Familiar with monitoring tools.
- Proficient English Level both written and oral. Command of a second language would be desired.
- Identify problems and be able to determine when appropriate escalation is required.
- Must be organized and able to multi-task.

**Benefits**:

- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

**Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn**

LI-AP1

LI-Hybrid

**Job Segment**:Consulting, Developer, SQL, Database, Cloud, Technology

  • Contributor Product Specialist

    hace 1 semana

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Contributor Product Specialist**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59370 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...

  • Contributor Product Analyst

    hace 1 semana

    Montevideo, Uruguay CAE A tiempo completo

    **Role and Responsibilities** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...

  • Contributor Product Analyst

    hace 5 días

    Montevideo, Uruguay CAE Inc. A tiempo completo

    Role and Responsibilities CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Our flight services business delivers software solutions to more than 150 airline customers. Here are few reasons why folks love working at CAE! - Meaningful work that drives professional development -...

  • Contributor Product Specialist

    hace 1 semana

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Contributor Product Specialist**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59427 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...

  • Contributor Software Engineering

    hace 4 días

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Contributor Software Engineering**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): Flexible remote options **Req ID**: 58402 **Job Family**: Information Technology/Software Development Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas,...

  • Business Analyst

    hace 5 días

    Montevideo, Uruguay Topaz A tiempo completo

    **Business Analyst** Montevideo-Uruguay **Sobre la Vacante**: Ser parte de Topaz significa asumir el compromiso de contribuir día a día a co-crear soluciones capaces de hacer de la industria financiera un lugar más seguro, dinámico y accesible, para todos y en todas partes. Nuestro amplio ecosistema de soluciones tecnológicas nos posiciona como la...

  • Contributor Accounting Specialist

    hace 5 días

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Accounting Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences...

  • Contributor Product Specialist

    hace 3 días

    Montevideo, Uruguay CAE Inc. A tiempo completo

    Role and Responsibilities Role And Responsibilities We are looking for experienced individual to join our Flight Plan Manager Advanced Support Team, based in Montevideo, Uruguay. Role And Responsibilities - Understand, troubleshoot, and resolve customers technical concerns - Identify and implement technical solutions and configurations for existing...

  • Senior Product Owner/business Analyst

    hace 1 semana

    Montevideo, Uruguay FullStack Labs A tiempo completo

    FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and...

  • Product Support Analyst I

    hace 3 días

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Data Analyst

    hace 1 semana

    Montevideo, Uruguay Astropay A tiempo completo

    **We are looking for a Data Analyst to join our team!** AstroPay is the global Digital Wallet of choice for thousands of consumers who want to purchase online on international sites. With a focus on international transactions, AstroPay addresses the complexities of local markets, offering fast and efficient solutions across thousands of consumer-recognized...

  • Data Analyst

    hace 2 semanas

    Montevideo, Uruguay Astropay A tiempo completo

    **We are looking for a Data Analyst to join our team!** AstroPay is the global Digital Wallet of choice for thousands of consumers who want to purchase online on international sites. With a focus on international transactions, AstroPay addresses the complexities of local markets, offering fast and efficient solutions across thousands of consumer-recognized...

  • Sr. Data Analyst

    hace 2 días

    Montevideo, Uruguay Okta A tiempo completo

    The Customer Identity Cloud (CIC) product unit within Okta is looking for a Data Analyst to support our Product Led Growth (PLG) team comprising the following business segments: Self Service (non-enterprise), Startup and Nonprofit. Our small but impactful team supports CIC mission to become the Customer Identity provider of choice for developers in small...

  • Senior Tech Product Mgr

    hace 3 días

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Senior Tech Product Mgr**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): **Req ID**: 57779 **Job Family**: Production and Project Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately...

  • Contributor Product Specialist

    hace 2 semanas

    Montevideo, Uruguay CAE Inc. A tiempo completo

    **Role and Responsibilities** **_ CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...

  • Data Management Analyst

    hace 1 semana

    Montevideo, Uruguay PriceStats Uruguay A tiempo completo

    PriceStats, empresa dedicada a la construcción de índices macroeconómicos a nível internacional, busca cubrir en Uruguay dos posiciones para el puesto de "Data Management Analyst". **Rol**: \- Utilizar las páginas web de los comercios y software propietario de PriceStats para catalogar la estructura de estos comercios y determinar los tipos de...

  • Data Management Analyst

    hace 2 días

    Montevideo, Uruguay PriceStats Uruguay A tiempo completo

    PriceStats, empresa dedicada a la construcción de índices macroeconómicos a nível internacional, busca cubrir en Uruguay dos posiciones para el puesto de "Data Management Analyst". **Rol**: \- Utilizar las páginas web de los comercios y software propietario de PriceStats para catalogar la estructura de estos comercios y determinar los tipos de...

  • Sr Product Manager Business Analyst

    hace 2 días

    Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Senior Business Analyst

    hace 2 semanas

    Montevideo, Uruguay Búsquedas IT A tiempo completo

    ABIERTO Confidencial REF: #1130 **Description We are looking for a full-time Business Analyst. This role requires the ability to capture technical product and business requirements from our international clients and coordinate teams across various functions such as Development and QA to ensure that the project requirements are defined and understood. The...

  • Business Analyst Multinacional Líder en Retail ️

    hace 1 semana

    Montevideo, Uruguay Prometeo Talent A tiempo completo

    **Sobre nosotros** **CENCOSUD S.A** es uno de los más grandes y prestigiosos conglomerados de retail en América Latina. Con operaciones activas en Argentina, Brasil, Chile, Perú y Colombia, donde día a día desarrollan una exitosa estrategia multiformato que hoy da trabajo a más de 140 mil colaboradores. Sus operaciones se extienden a través de...