Contributor Product Specialist
hace 3 días
Role and Responsibilities
Role And Responsibilities
We are looking for experienced individual to join our Flight Plan Manager Advanced Support Team, based in Montevideo, Uruguay.
Role And Responsibilities
- Understand, troubleshoot, and resolve customers technical concerns
- Identify and implement technical solutions and configurations for existing customers
- Support on implementation projects
- Create and update solution documentation
- Work on shifts, including weekends
- Teach and upskill colleagues
- Able to deal with ambiguity
- Able to decide for when escalation is needed and trigger for management attention
WHAT WILL YOU ACHIEVE?
- Satisfy customers, by fast resolution of customer concern and proactive communication
- Impress team colleagues, with fast technical trouble shooting in large and complex windows environment
- Get appreciation, for being a team player that supports other team members in a self-organizing team
WHAT'S IN IT FOR YOU?
- An interesting work environment within an international team
- Ability to interact with customers from all over the world (Europe, Asia, USA, South America, Australia)
- Ability to develop industry knowledge about airlines and flight operations
- A critical position in a growing company using a market leading IT system
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- University degree or above
- Proficient English written and verbal communication skills
- 5+ years of experience in customer interaction and technical support
- Aviation knowledge, or aviation industry experience is required
- Experience in MS Windows Server, MS SQL Server, Clustering
- Experience in a scripting language (e.g. PowerShell)
- Knowledge of ITIL processes. E.g. Change Management
Disclaimer: The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements.
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
-
Contributor Product Specialist
hace 1 semana
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Contributor Product Specialist**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59370 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...
-
Contributor Product Specialist
hace 1 semana
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Contributor Product Specialist**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59427 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...
-
Contributor Product Analyst
hace 3 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Contributor Product Analyst**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): **Req ID**: 58615 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...
-
Contributor Accounting Specialist
hace 5 días
Montevideo, Uruguay Sabre A tiempo completoJob Family: Accounting Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences...
-
Contributor Product Specialist
hace 2 semanas
Montevideo, Uruguay CAE Inc. A tiempo completo**Role and Responsibilities** **_ CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...
-
Contributor Software Engineering
hace 4 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Contributor Software Engineering**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): Flexible remote options **Req ID**: 58402 **Job Family**: Information Technology/Software Development Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas,...
-
Product Specialist
hace 2 días
Montevideo, Uruguay CAE A tiempo completo**Role and Responsibilities** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...
-
Product Support
hace 1 semana
Montevideo, Uruguay Just Appraised A tiempo completo**Just Appraised **is looking for a **Product Support / Technical Configuration Specialist** to join their remote international team, capitalizing on true diversity of thought and innovation. The Product Support / Technical Configuration Specialist will work closely with the Customer Success team to implement successful product configuration, inclusive of...
-
Client Support Specialist
hace 1 semana
Montevideo, Uruguay Entravision Communications Corporation A tiempo completo**Client Support Specialist - Meta** **RedMas Tirkel Uruguay** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...
-
Product Security Specialist
hace 2 días
Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo**Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...
-
Support Product Specialist
hace 5 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Support Product Specialist**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): **Req ID**: 58765 **Job Family**: Information Technology/Software Development Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in...
-
Product Specialist
hace 22 horas
Montevideo, Uruguay CAE A tiempo completo**Role and Responsibilities** **About CAE** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global...
-
Product Training Specialist Ii
hace 3 días
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Contributor Product Analyst
hace 1 semana
Montevideo, Uruguay CAE A tiempo completo**Role and Responsibilities** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...
-
Contributor Product Analyst
hace 5 días
Montevideo, Uruguay CAE Inc. A tiempo completoRole and Responsibilities CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Our flight services business delivers software solutions to more than 150 airline customers. Here are few reasons why folks love working at CAE! - Meaningful work that drives professional development -...
-
Senior Product Support Specialist
hace 4 días
Montevideo, Uruguay Sabre A tiempo completo**Job Title**:Senior Product Support Specialist**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): Flexible remote options **Req ID**: 58766 **Job Family**: Production and Project Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre...
-
Sales Support Specialist
hace 4 días
Montevideo, Uruguay ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Research Science Product Strategy Specialist
hace 2 días
Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo**Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...
-
Sales Specialist
hace 5 días
Montevideo, Uruguay SONDA IT A tiempo completoVive la experiência **SONDA** ¡Aquí transformas tu carrera! ¿Por qué ser parte de **SONDA**? Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. En...
-
Escalation Command Desk Specialist
hace 3 días
Montevideo, Uruguay Oracle A tiempo completoEscalation Command Desk Specialist-220002ZD **Applicants are required to read, write, and speak the following languages**: English **Detailed Description and Job Requirements** Intermediate-level consulting professional who has a general understanding of solutions or technology designs within a product/technology family. Works directly with Consulting...