Service Point Supervisor
hace 2 semanas
Main duties and responsibilities
- Manage Customs Relationship
- Assure refund availability
- Lead innovation on Refund Points
- Train and Support Customs about Refund
Additional: Division of work in percentage example:
- Customer Service - 70%
- Reports Management - 20%
- Business Developmet 10%
Key competencies
- Strong Customer Service attitude
- Excellent Interpersonal Relationship
- Autonomy & Proactive
- Problem resolution Orientation
Education and qualifications
- Business Administration Orientation (Degree or Studying)
- Correct manage of English (Written and Oral)
- Own Vehicle
Experience
- Customer Service / Sales Experience: more than 5 years
- Airlines/Shipping/Ports or Airport Customer Assistance
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