Service Point Supervisor

hace 2 semanas


Montevideo, Uruguay GlobalBlue_IT A tiempo completo

Main duties and responsibilities
- Manage Customs Relationship
- Assure refund availability
- Lead innovation on Refund Points
- Train and Support Customs about Refund

Additional: Division of work in percentage example:

- Customer Service - 70%
- Reports Management - 20%
- Business Developmet 10%

Key competencies
- Strong Customer Service attitude
- Excellent Interpersonal Relationship
- Autonomy & Proactive
- Problem resolution Orientation

Education and qualifications
- Business Administration Orientation (Degree or Studying)
- Correct manage of English (Written and Oral)
- Own Vehicle

Experience
- Customer Service / Sales Experience: more than 5 years
- Airlines/Shipping/Ports or Airport Customer Assistance


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